Service Technician - Salem, Oregon

SUMMARY

Support client base by performing troubleshooting, repairs, maintenance on all types of industrial refrigeration equipment and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Troubleshoot, repair, and perform maintenance on all types of industrial refrigeration equipment and systems. Perform start up on new refrigeration systems. Complete required documentation and paperwork, including but not limited to service work orders, maintenance checklists, calibration and safety control testing documentation, IIAR safety inspections, LOTO log, startup paperwork. Efficiently communicate findings to customers and actions required. Communicate work order progress, scheduling, customer needs, parts and materials needed, quotes to Service Coordinator. Assist management with office projects as needed. Make decisions based on customer needs and APCCO standards. Maintain free-flowing information and cooperation between customer and APCCO team. Work with APCCO team to find best approaches to handle customer requests. Purchase supplies and other expenses cost‑effectively. Use resources effectively and share cost‑saving ideas. Abide by approved budgets. Consider importance of internal/external customer relationships when planning/conducting work. Complete work in a timely, accurate and thorough manner.

COMPETENCIES

Problem Solving & Analysis Technical Capacity Communication Proficiency Flexibility Time Management Ethical Conduct

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

WORK ENVIRONMENT

The job will be primarily at customer locations, with an open, loud environment and exposure to various equipment and chemicals.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of industrial refrigeration systems used in cold storage, food and beverage processing industries. First‑hand knowledge and experience troubleshooting and repairing industrial refrigeration equipment, valves, controls, with system pump down and evacuation. Experience performing system calibrations and start‑ups, including compressor alignment. Experience with safe handling of ammonia refrigeration systems and safe practices for anhydrous ammonia; basic safety knowledge regarding OSHA, PPE, LOTO, Line Break. Ability to pass a Fit Test and wear a full‑face respirator. Knowledgeable in reading blueprints, plans and specifications. Travel required to meet clients for troubleshooting, repairs, and maintenance. Ability to participate effectively in a team atmosphere, promoting conflict resolution, diversity, ethical practices, and organizational citizenship.

POSITION TYPE / EXPECTED HOURS OF WORK

Full‑time. Monday through Friday 7:00 am to 4:00 pm, hours may vary based on job needs.

TRAVEL

Expected for this position based on duties to service customers.

REQUIRED EDUCATION & EXPERIENCE

Minimum 5‑7 years of experience as an operator or service technician with industrial refrigeration systems in food and beverage processing plants, cold storage warehouses, or equipment manufacturers. RETA Operator Certification (plus). Refrigeration Trade School graduate (plus). For employees who drive company vehicles: must understand APCCO Motor Vehicle Policy and Vehicle Maintenance Policy, maintain a valid driver’s license, provide a clear DMV record, and participate in driver safety programs.

PREFERRED EDUCATION & EXPERIENCE

None.

WORK AUTHORIZATION

None.

EEO STATEMENT

As set forth in APCCO’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr APCCO