Assistant Executive Director

Job Description

Job Description

Are you a dedicated and motivated leader with a passion for senior care and operational excellence?

The Crossings of Smithfield is seeking an experienced Assistant Executive Director to support the daily operations, team leadership, and resident care at The Crossings of Smithfield, ensuring the highest standards of service and compliance.

Why Join The Crossings of Smithfield?

At The Crossings of Smithfield, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive pay rates
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Position Summary:

The Assistant Executive Director supports the Executive Director in overseeing the daily operations of the community, ensuring the highest standards of resident care, regulatory compliance, and team leadership. This role plays a key part in driving operational efficiency, enhancing resident satisfaction, and fostering a positive work environment for staff.

The Assistant Executive Director will assist in financial management, staff development, and sales initiatives while ensuring compliance with all state and federal regulations. This position requires a dynamic leader who can collaborate effectively with various departments, engage with residents and families, and help maintain a thriving and welcoming senior living community.

Essential Duties and Responsibilities:

• Operational Support: Assist the Executive Director in overseeing the daily operations of the community, ensuring efficiency, compliance, and resident satisfaction.
• Team Leadership: Support department managers and staff, providing guidance, training, and mentorship to maintain a high-performing and engaged team.
• Resident & Family Engagement: Foster positive relationships with residents and their families, addressing concerns promptly and enhancing the community environment.
• Regulatory Compliance: Ensure the community meets all state and federal regulations, conduct audits, implementing corrective actions, and maintaining readiness for inspections.
• Financial Oversight: Assist in managing budgets, controlling expenses, and monitoring financial performance to ensure fiscal responsibility.
• Sales & Marketing Support: Work with the sales team to drive occupancy, engage with prospective residents and families, and support community outreach initiatives.
• Quality Assurance: Collaborate with leadership and clinical teams to ensure high-quality resident care, safety, and service standards.
• Community Engagement: Represent The Crossings of Smithfield within the local community, building relationships with healthcare providers, vendors, and community organizations.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business, or related field (preferred)
• 2+ years of leadership experience in senior living, healthcare, or operations (required)
• Strong knowledge of state and federal senior living regulations and compliance
• Proven experience in staff development, financial management, and resident relations
• Excellent leadership, communication, and problem-solving skills
• Ability to work collaboratively with teams and residents’ families
• Compassion for and a desire to work with the elderly

If you’re a results-driven leader ready to make a meaningful impact in senior living, apply today to join The Crossings of Smithfield as an Assistant Executive Director!