Receptionist

Job Description

Job Description

Join Our Luxury Automotive Team!

Mercedes Benz of Laguna Niguel, part of the prestigious Murgado Automotive Group, is looking for a professional, friendly, and organized  Receptionist to be the face of our dealership. If you thrive in a fast-paced, customer-centric environment, this is a fantastic opportunity to join a luxury brand and make a lasting impression on our customers.

Key Responsibilities:

Greet and assist customers in a welcoming and professional manner, ensuring an exceptional first impression.

Answer and direct incoming calls promptly and efficiently to the appropriate departments or personnel.

Maintain the dealership's front desk area, keeping it organized and professional at all times.

Handle customer inquiries, provide basic information about services, and direct customers to the correct areas.

Schedule appointments for sales and service departments.

Assist with administrative tasks such as filing, data entry, and other tasks assigned by management.

Coordinate mail, deliveries, and other general office tasks.

Support the sales and service teams with customer needs, as necessary.

Qualifications:

Previous experience as a receptionist or in a customer-facing role preferred.

Strong interpersonal skills with a friendly and professional demeanor.

Excellent communication skills, both in-person and over the phone.

Ability to multitask and handle a fast-paced environment with ease.

Attention to detail and organizational skills.

Proficient in basic computer skills (Microsoft Office, email, etc.).

Positive attitude and team-oriented mindset.

Bilingual (English/Spanish) is a plus, but not required.

What We Offer:

Competitive Pay : Salary and performance-based incentives.

Comprehensive Benefits : Medical, dental, vision, and 401(k) with company match.

Career Growth : Opportunity to advance within the dealership or the Murgado Automotive Group.

Employee Discounts : On vehicles, parts, and services.

Training and Development : Ongoing support to help you succeed and grow within the company.

Positive Work Environment : Be part of a friendly, customer-focused team representing world-class luxury brands.

Why Work at Mercedes Benz of Laguna Niguel?

At MBLN, we are committed to delivering a luxurious experience not only for our customers but also for our employees. You’ll be working in a state-of-the-art facility surrounded by some of the world’s most iconic automotive brands. Join a company that values teamwork, excellence, and personal growth.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.