Strategic Accounts CSM | Governance & Growth

QTS Realty Trust in Ashburn, Virginia is seeking a Customer Success Manager to oversee strategic and hyperscale accounts. This role ensures a high-quality customer experience and aligns internal teams to meet customer expectations. The ideal candidate will have significant experience in managing complex customer needs and will lead cross-functional collaborations. Responsibilities include building trust with customers, monitoring performance, and managing escalations effectively while identifying growth opportunities to strengthen long-term partnerships. #J-18808-Ljbffr