Spa Coordinator - Keyholder

$25 per hour

The Woodhouse Day Spa - Indianapolis

Indianapolis, IN

Job Description

Benefits:

Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Health insurance
Vision insurance
401(k)
Dental insurance
Employee discounts

WOODHOUSE DAY SPA

Spa Coordinator

About Woodhouse Day Spa
Woodhouse Day Spa is a modern luxury day spa dedicated to delivering elevated experiences and exceptional hospitality in a refined, guest-centric environment. Our front desk and hospitality team are the face of our brand — setting the tone for every guest interaction with professionalism, warmth, and expertise.

The Opportunity
We are seeking a warm, sales-savvy Spa Coordinator to join our front desk team. The ideal candidate is guest-centered, detail-oriented, and excited to build a career in luxury hospitality. You'll serve as the first point of contact for our guests and play a key role in the guest journey, retail sales, and the daily rhythm of the spa.

What You'll Do

Warmly greet, check in, and check out every guest
Recommend services, upgrades, and retail products tailored to guest needs
Maintain an organized, welcoming front desk environment
Manage the appointment book to maximize bookings
Support the team with scheduling, phones, and guest inquiries

What We're Looking For

1-2 years of front desk, guest services, or hospitality/retail experience
A friendly, professional demeanor and strong communication skills
Comfort learning booking and point-of-sale software
Flexible availability including evenings and weekends

What Success Looks Like

Averaging $25/hr in retail sales
Achieving a 30% or higher rebooking rate
Consistently high guest satisfaction scores
Meeting monthly upsell and service recommendation goals

What We Offer

Competitive hourly pay plus monthly performance bonuses
5% retail commission with tiered bonus incentives
Complimentary and discounted spa services
A clear growth path to Key Holder and management roles
Ongoing training and a supportive, collaborative team culture

If you love creating five-star experiences and want to grow your career in luxury hospitality, we'd love to meet you.

To apply, email your resume to View email address on ziprecruiter.com or visit woodhousespas.com/careers.

Apply

Vacancy posted 11 days ago

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