Emergency Department Technician

Responsibilities The Emergency Department Technician provides direct patient care and technical support under the supervision of a Registered Nurse. This role performs a variety of bedside and clinical support functions including patient monitoring, hygiene and mobility assistance, phlebotomy, EKGs, point-of-care testing, and assistance with procedures. The ED Technician plays a critical role in supporting the clinical team, maintaining patient safety, and helping maximize patient throughput in the fast‑paced emergency department environment. Provide direct patient care including hygiene, skin care, mobility assistance, and patient transfers. Deliver age‑appropriate care to patients across the lifespan, incorporating developmental considerations into care practices. Maintain patient safety by ensuring patient rooms are clean, organized, and free of hazards. Assist patients with elimination needs including use of bedpans, urinals, and emesis basins. Monitoring & Documentation Monitor and document vital signs including blood pressure, pulse, respirations, and temperature. Obtain and document weights, heights, abdominal girths, and pediatric head circumference as ordered. Report significant changes in patient condition or vital signs to the RN immediately. Record patient observations, intake and output, and other care activities accurately in the electronic medical record (EMR). Clinical & Technical Support Perform phlebotomy and specimen collection following established protocols. Conduct EKGs and assist providers with examinations and simple procedures. Prepare patients for procedures and examinations. Assist with laceration repair and other minor procedures. Maintain and manage equipment in coordination with unit leadership. Point-of-Care Testing Glucose testing Pregnancy testing Urisys testing iSTAT testing Conduct required quality assurance and proficiency testing to maintain regulatory compliance. Collect, label, and transport laboratory specimens including urine, stool, sputum, and wound cultures. Ensure specimens are processed promptly and accurately according to department protocols. Communicate effectively with nurses, physicians, and other care team members. Provide patient updates based on observations and interactions. Support team members with both clinical and non‑clinical activities as needed. Emergency Response Recognize and respond appropriately in emergency situations. Initiate emergency procedures and maintain patient safety at all times. Department Operations Maintain proper stocking of patient rooms and department supplies. Maintain laboratory and POC testing areas in compliance with regulatory standards. Support departmental initiatives focused on improving patient flow and throughput in the emergency department. Schedule Part‑time, 32 hours a week 7:00am–3:30pm Every other weekend, every other holiday Location Baystate Franklin Medical Center Qualifications HS Diploma / GED Basic Life Saving, CPR through American Heart Association, required EMT, ED/Urgent care experience or relative experience through military medical units (Medic/Coreman training) Benefits Excellent Compensation High‑quality, low‑cost medical, dental and vision insurance Generous PTO – up to 25 days in the first year, with scheduled earned increases Continuing education support and reimbursement Farm Share Memberships 403(b) retirement company match & annual company contribution increase based on years of service Free money coach advice from a certified professional Wellbeing programs that include mental, physical and financial health Pet, home, auto and personal insurance Life insurance Reimbursement for wellbeing activities including gym membership, equipment, personal trainer, massage, etc. Compensation Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non‑exempt employees and based on assumed full time commitment for exempt employees. Minimum – Midpoint – Maximum: $19.29 – $22.16 – $25.87 Equal Employment Opportunity Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. #J-18808-Ljbffr