Team Lead, Collections

Lead Coordinator, Collections Navista is an oncology practice alliance comprising more than 100 providers across 50 sites. This role focuses on managing outstanding accounts receivable for the organization. Responsibilities Assist with daily operations of the accounts receivable team, ensuring accurate and timely processing of claims. Optimize AR processes and support the organization’s financial health through effective management of outstanding receivables. Monitor aging reports and follow up on past‑due accounts to improve cash flow. Coordinate with billing team to ensure insurance claims are accurate and sent timely. Assist with training of new AR representatives. Develop and implement strategies to increase revenue. Analyze AR metrics, DSO, and other KPIs. Support internal and external audits by providing requested documentation and explanations. Audit weekly team member accounts for accuracy and training opportunities. Recommend and implement process improvements to enhance efficiency and accuracy in AR operations. Ensure compliance with company policies, accounting standards, and relevant regulations. Research resolution for LCD/NCD and payer policy denials. Identify root causes and recommend corrective action. Handle other duties and projects as assigned. Qualifications Bachelor’s degree in business administration, healthcare, or a related field. 3–5 years of experience in accounts receivable, with at least 1–2 years in a team‑lead role. Strong knowledge of ICD‑10‑CM, CPT, HCPCS, Medicare, Medicaid, and managed care. Strong knowledge of AR processes and billing systems. Preferred experience with GE Centricity and oncology billing. Proficiency with Microsoft Office, especially Excel. Excellent analytical, organizational, and communication skills. Ability to manage multiple priorities in a fast‑paced environment. Customer‑service mindset and problem‑solving skills. Ability to resolve customer issues calmly and professionally. Ability to work independently with minimal supervision. Experience with Accounts Receivables (IPA’s and Medi‑Cal). Familiarity with credit analysis and risk assessment. What is Expected of You Lead effectively applying and teaching new processes and skills to accomplish a wide variety of assignments. Maintain comprehensive knowledge in technical or specialty areas. Apply knowledge beyond your own areas of expertise. Perform the most complex and technically challenging work within your area of specialization. Preempt potential problems and provide effective solutions for the team. Work independently to interpret and apply company procedures to complete work. Provide guidance to less experienced team members. May have team‑lead responsibilities but does not formally supervise. Compensation and Benefits Hourly range: $22.30 - $35.20 USD. Bonus eligible: No. Benefits include medical, dental and vision coverage; paid time off plan; health savings account (HSA); 401(k) savings plan; access to wages before payday with myFlexPay; flexible spending accounts (FSAs); short‑ and long‑term disability coverage; work‑life resources; paid parental leave; and healthy lifestyle programs. EEO Statement Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity or expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. #J-18808-Ljbffr Cardinal Health