Hayford - Kalispel Market Team Member

Summary of Functions

The Kalispel Market Team member is a multi-tasked position. This position greets our guests (customers), complete sales transactions, and other duties as necessary to ensure our guests have great experience.

Essential Duties and Responsibilities

• Operational Adherence: Follow cash handling procedures. Greet guests, complete sales transactions, and perform other duties as necessary to ensure a smoothly run shift while maintaining a sincere, caring and personable image for the guest and team. Maintain organizational standards of quality, service, cleanliness and sanitation and safety.
• Maintain product knowledge: Know the products, presentations, and prices of all products and specials.
• Complete cleaning and stocking (restocking) duties in accordance with the appropriate daily operating procedure.
• Prepare and/or restock any necessary fresh condiments.
• Responsible for the proper use of gloves, utensils, and portion size of each item, including temperature of all products, and the quality presentation of all products.
• Greet guests. Engage in additional conversation with guest while performing duties. Assist other stations when able.
• Greet, check in, and check out RV Park guests as they arrive and depart. Charge and instruct guests regarding RV dump procedures as well and responsible for the proper dispensing of LPG from main tanks. (This only applies to Kalispel Market Cusick location)
• Opening, Shift Change and Closing: Perform cleaning, set-up and breakdown duties as directed by management and position requirements.
• Ensure inventory control/protection of organizational assets.
• Available and willing to work any changes in hours deemed necessary for Business Levels .
• Responsible for maintaining a consistent, regular good attendance record.
• This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

Experience

• Six months of related experience is preferred.

Skills & Abilities

• Must be computer literate with working knowledge of Microsoft programs and cash processing software.
• Ability to handle cash accurately
• Delivery of outstanding, attentive, and friendly service to customers.
• Requires ability to operate a 10 key.
• Ability to handle stress, remain calm and courteous and handle a wide variety of clientele.
• Ability to maintain effective working relationships with department heads, team members,
• Ability to work with mathematical concepts such as fractions, percentages, and ratios to practical solutions.
• Excellent organizational, communication, and interpersonal skills.
• Skill in solving practical problems and dealing with situations where only limited standardization exists.
• Able to perform minimal troubleshooting on basic equipment used in essential job functions.
• Employment is contingent upon favorable outcome of background investigation and drug screen.

Education

• High school diploma or general education degree (GED) preferred.

Other Requirements

• Ability to obtain and maintain a Kalispel Tribal Work Permit.
• Minimum age requirement of 18 years old.
• Payment Card Training.
• Valid health card.
• Hepatitis A & B vaccination.
• Washington State Food Handler Permit within 14 days of start.
• Mandatory Alcohol Server Training (MAST) certification.
• Available and willing to work any changes in hours deemed necessary for business levels.
• Participate in MASTRVP Program.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel. Reach with hands and arms. Talk, hear, taste or smell. The employee is frequently required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 to 70 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to tobacco smoke, flashing lights, and loud noises as found in a casino setting. The employee is occasionally exposed to moving mechanical parts, repetitive motions, extreme cold or extreme heat. The noise level in the work environment is usually moderate.

Hiring Preference

The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.

General Sign-off & Disclaimers

The employee is expected to adhere to all company policies.

At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.

Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.

Background Investigation: All candidates and employees may be subject to a background investigation.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

I have read and understand this explanation and job description.