Delivery Driver - Retail

About the role

Ascends delivery drivers bring cannabis orders from our licensed New Jersey stores directly to customers doors. Youre the one person a delivery customer meets in person, so this role comes down to two things: driving safely and delivering an outstanding customer experience. Drivers work out of a store location, follow assigned delivery routes using our routing app, and are supported by a dedicated dispatch team. Depending on the store, this is either a dedicated full-time driving role or a combined driver/store associate role scheduled around delivery demand.

What youll do

• Follow assigned delivery routes and complete orders within the promised time window
• Pick, pack, and verify orders against the manifest before leaving the store
• Check valid government-issued ID and confirm legal age on every delivery
• Keep orders secured in the vehicle safe and follow cash-handling procedures
• Complete a vehicle walk-around before each shift and report any damage or issues
• Greet customers in uniform, handle every delivery with courtesy and discretion, and offer accessories and reorder information
• Report delays, order problems, accidents, or safety concerns to dispatch right away
• Complete end-of-day returns and reconciliation
• Help onboard new drivers and support new delivery locations when needed

Safety first

Nothing we deliver is worth an accident. Drivers are expected to drive defensively and legally, wear a seat belt, obey speed limits, and never use a handheld phone while driving. Company vehicles are equipped with telematics, and driving coaching is part of the job. If a delivery situation ever feels unsafe, you leave and contact dispatch no exceptions.

What we provide

• Company vehicle with safe, dashcam, GPS, E-ZPass, fuel card, and emergency kit
• Branded uniform, badge, and delivery bags
• Paid onboarding and training in safety, compliance, and customer service
• Dispatch support and a dedicated driver-safety line during every shift
• Company-sponsored state cannabis credential

Requirements

• Must be 21 years of age or older, as required by New Jersey cannabis regulations
• Valid drivers license and a motor vehicle record that meets our fleet insurance requirements
• Able to obtain and maintain a New Jersey Cannabis Regulatory Commission credential (company-sponsored)
• Able to lift and carry packages up to 35 lbs, get in and out of a vehicle repeatedly, and work in all weather conditions
• Comfortable using a smartphone and navigation/routing apps
• Flexible availability, including evenings and weekends
• Some positions are covered by a collective bargaining agreement

Preferred

• Prior delivery, courier, or cannabis retail experience
• Strong customer service background
• Spanish or other bilingual skills

Compensation and benefits

• Pay: $16.50 - 18.00 per hour
• Benefits: health/dental/vision, PTO, 401(k), employee discount

Hiring process

Offers are contingent on a background check and/or MVR review in accordance with New Jersey law.

Ascend Wellness Holdings is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Qualified applicants with criminal histories will be considered in accordance with applicable law.

EEO Statement

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Salary

$16.50 - $18.00 USD per hour
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