Technical Curriculum Developer (Agentic AI for IT Support and Data Analytics)

Technical Curriculum Developer (Agentic AI for IT Support and Data Analytics) United States Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA DEPARTMENT: Curriculum Solutions POSITION TITLE: Technical Curriculum Developer (Agentic AI for IT Support and Data Analytics) LOCATION: Remote, EST (5–10% travel for video production) REPORTS TO: VP, Product Development & Operations EMPLOYMENT TYPE: Temporary 3 months

WHO WE’RE LOOKING FOR

We are seeking a technically strong and instructionally minded Content Developer to design, develop, and deliver a high-impact on-camera workshop series on Agentic AI for IT Support and Data Analytics. This role is for a technical practitioner and educator - someone who understands real-world IT support and Data Analytics workflows and can translate them into structured, hands‑on learning experiences using AI tools such as ChatGPT. You are not just a content writer; you are a builder and demonstrator who can apply AI tools to real IT and Data Analysis tasks, design practical learning experiences, and confidently deliver high-quality recorded instructional content.

WHAT YOU’LL DO

Content Design & Development (30%) Design and develop a multi-module learning series that applies AI across IT Support and Data Analytics tasks, sequenced from GenAI prompting to lightweight agentic workflows. Develop lesson plans, scripts, facilitation guides, and learner materials. Create real‑world scenarios for IT support and Data Analytics. Translate job tasks into structured, progressive learning modules aligned to entry‑level roles. On‑Camera Instructional Delivery (30%) Script and record concise 5‑8 minute instructional videos demonstrating GenAI and agentic AI tools. Show prompting techniques, iterative workflows, and validation methods. Deliver clear, structured, and engaging content for asynchronous learners. Hands‑on Workshop Design (40%) Create 30‑45 minute hands‑on workshops for each module. Design activities using AI for troubleshooting, automation, data cleaning, querying, analysis, and visualization. Build performance‑based exercises that validate learner competency.

WHAT YOU’LL BRING TO US

Hands‑on experience across IT Support and Data Analytics workflows. Demonstrated ability to apply AI tools (e.g., ChatGPT) to real technical tasks. Strong communication skills and comfortable demonstrating on camera. Required Skill Sets 2‑5 years of combined experience in IT Support and Data Analytics. Strong understanding of OS troubleshooting, networking basics, and ticketing workflows. Data analytics fundamentals: data cleaning, SQL, spreadsheet analysis, and visualization. Experience applying AI tools like ChatGPT to documentation, troubleshooting, scripting, and data analysis. Familiarity with basic scripting (PowerShell, Bash, or Python); Python for data analysis is a plus. Exposure to agentic AI concepts such as tool use, automation, and multi‑step workflows, or willingness to build this into the curriculum. Instructional Design & Professional Skills 1‑3 years of experience in instructional design or technical content creation. Ability to simplify technical workflows into structured learning. Proficiency in Google Workspace. Strong written and verbal communication skills. Experience with training video series production. Preferred Skill Sets Familiarity with LMS platforms (e.g., Canvas). Experience in workforce training or bootcamp environments. Hands‑on experience building agentic AI workflows or automations. Exposure to cloud platforms or DevOps concepts. Access to video production equipment and software. Personal Characteristics Thrives in a creative, fast‑paced environment. Data‑driven, result‑oriented, forward‑looking catalyst for social change. Collaborative and flexible work style; independent thinker. Lifelong learner. Effective communicator with strong oral and written skills. Tech‑savvy and quick to learn new tools. Detail‑oriented with exceptional organizational skills. Able to manage multiple projects and time effectively. Believes in inclusive access to well‑paying career positions. Compensation Target salary $45‑50 per hour, adjusted for geography and experience. Benefits Per Scholas offers a comprehensive benefits package including medical, dental, vision, retirement savings, EAP, parental leave, life and AD&D insurance, long‑term disability, flexible spending accounts, voluntary benefits, healthcare concierge support, financial wellness tools, and employee discount programs. Equal Opportunity Statement We’re proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin. #J-18808-Ljbffr Per Scholas