Data and Operations Specialist

Job Description Our Core Values: Honor God in all we do Serve our community and each other Act with honesty and integrity Exceed expectations in every interaction Communicate clearly, openly, and often Build long-term relationships Practice humility Your Mission in Action In this role, you will help ensure the accuracy and integrity of scholarship distributions by reviewing donation and student data within our CRM system. You will play a key role in confirming details, identifying discrepancies, and supporting clear communication across the team to ensure a seamless experience for families and donors. Key Responsibilities Review CRM donation export reports to identify changes, discrepancies, or issues Validate and update recommended donation records for students, including school, donation amounts, donation dates, and sibling information Ensure accuracy and completeness of scholarship-related data within the CRM system Document any inconsistencies or required updates and communicate findings clearly to leadership Maintain accurate and complete scholarship-related data within the Insightly CRM system Collaborate with team members to support efficient scholarship processing and service to Arizona families Respond to emails and provide scholarship enrollment form guidance to families Process new applications for students with pending funds Assist operations team with additional responsibilities to ensure targets are met Minimum Qualifications High School Diploma or equivalent 1–3 years of administrative, data review, or customer service experience Proficiency in Microsoft Office (Word, Excel, Outlook) Strong attention to detail, organization, and accuracy Ability to manage multiple tasks and meet deadlines Ability to work independently and as part of a team Preferred Qualifications Experience with CRM systems (Insightly preferred) Experience working with data validation, reporting, or audits Background in nonprofit, education, or service-oriented environments Experience communicating with external stakeholders, such as school administrative or business offices, to verify and coordinate information Strong verbal and written communication skills, including the ability to professionally handle phone and email correspondence Ability to manage multiple tasks and deadlines in a fast-paced, team-oriented environment Travel This position does not typically require travel. Benefits & Time Off Competitive pay Progressive Paid Time Off (PTO) program that expands with tenure Paid holidays, including major federal holidays Healthcare, vision, and dental benefits 401k with match up to 4%, available bi-yearly after one year of employment Opportunities for growth within a mission-driven organization Work Environment & Conditions Primarily an office-based role requiring extended periods of sitting and consistent computer use, including data review and reporting High attention to detail required when working with sensitive donor and student information Collaborative, team-oriented environment with deadlines and seasonal peak periods Job Type Full-time Salary Competitive Career Progression Opportunities for promotion or transfer may be available based on organizational needs. Employees must meet minimum qualifications and eligibility guidelines. Physical Demands & Work Environment This is an office-based role requiring extended periods of sitting and computer use, with occasional exposure to a child-centered environment. The position may require lifting or moving up to 25 pounds and performing routine activities such as walking, standing, sitting, and using standard office equipment. Reasonable accommodation may be provided as needed. Vision requirements include close vision and the ability to adjust focus. Company Description At Arizona Tuition Connection, we are committed to expanding educational opportunities by helping families access scholarships through Arizona’s private school tax credit program. As a nonprofit School Tuition Organization (STO), we connect donors and families to make private education more accessible while building strong, lasting relationships within our community. Our team operates with purpose, integrity, and a shared dedication to serving others. #J-18808-Ljbffr Arizona Tuition Connection