LOGISTICS/FC ON VAN DELIVERY SUPERVISOR

Transportation SupervisorResponsibility to deliver transportation metrics in their area of responsibility at the fulfillment center. Metrics include customer service metrics (NPS), safety, and final mile cost. This will be accomplished through the daily in van leadership of hourly associates' safety, productivity, and engagement supporting all facets of delivery operating efficiency, and customer satisfaction. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.ResponsibilitiesSupervise and develop a team of delivery drivers in the transportation delivery operationMaintain on-time deliveries with a Full, Fresh and Friendly mindsetWork with operations planning teams to coordinate schedules and deliveriesFollow established programs, policies and practices to identify and address transportation/safety/customer service opportunities in a timely mannerAssist in identifying/designing technology and procedural based solutions to increase associate's productivity and adhere to proper and safe work methods regarding equipment activity and yard controlSupport and communicate with other department supervisors and managers in problem solving through collaborative scheduling effortsCommunicate with the customer and COE to resolve any delivery problems or challengesManage the condition of all delivery equipment and ensure to remove any barriers for your team and siteCoach the team on delivery protocol (doorstep dialog) and methods to be effective in their rolesMaintain a record of coaching activity and follow up to drive continuous improvement of individual and team resultsCommunicate with fellow supervisors and management on all activities related to daily operations and aligning the business, people and safety practices to achieve key metricsMaintain high standards of professionalism and a positive work environmentCreate a responsive and informed workforce through communication methods that include, but not limited to, regular meetings and huddlesSupervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reportsMust be able to perform the essential job functions of this position with or without reasonable accommodationQualificationsMINIMUMHigh School Diploma or GED2+ years of experience in leading a team in Transportation, Distribution, ManufacturingProficient in Microsoft OfficeStrong understanding of D.O.T. compliance lawsStrong understanding of industry/technical terms and processesAbility to collaborate and work cooperatively in a team-based environmentDemonstrated ability to coach and trainAbility to identify business problems and develop efficient and effective solutionsAbility to prioritize/multi-task while providing accurate/on-time resultsStrong time management skillsAbility to respond to changing business prioritiesAbility to work in a fast-paced environmentDESIREDBachelor's Degree3+ years of experience leading a team or project