Firearms Specialist

Firearms Specialist

EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Firearms Specialist to join our team who brings passion and knowledge about firearms sales, safety, and compliance.

Here's what you can expect as a Firearms Specialist:

The ideal Firearms Specialist will have vast firearms knowledge and extensive gun handling experience. Familiarity with long guns and pistols is critical. This experience may be from prior retail, hunting, or the collecting of firearms. The Firearms Specialist is responsible for all aspects of managing the firearms department, including driving profitability through buying, selling, and loaning on firearms. The Firearms Specialist completes all 4473 forms (when present), is responsible for all aspects of compliance with ATF guidelines and ensures the store's FFL status stays in good standing. Other Firearms Specialist duties include, but are not limited to:

• Evaluating the value of firearms presented as collateral.
• General management of the store's firearms and firearm accessories, including merchandising, pricing, inventory controls, and evaluation
• Adhering to firearm compliance, such as appropriate certifications, gun book, 4473, NICS and/or other federal/state agency forms
• Meeting or exceeding financial targets set for the firearms department.
• Establishing meaningful and respectful relationships with customers
• Training Team Members on proper handling of and transactions involving firearms.

Requirements for the Firearms Specialist role:

The ideal candidate will possess an engaging personality, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include:

• High school diploma or GED
• Minimum 1 year of customer service/sales and firearms experience
• Knowledge of federal/state firearms regulations
• Able to pass a criminal and ATF background check and drug test.
• Adhere to all Company policies, procedures, and regulations.
• Experience with 4473s, a plus
• Sales background, a plus
• Bilingual, a plus