General Manager

General ManagerLava Island is an indoor play oasis where kids fly across trampolines, dive into foam pits, race down slides, and disappear into towering jungle gyms while families share pizza and celebrate birthdays. It is loud, bright, and full of energy, and it is the kind of place where memories happen without warning.The General Manager is the top leader on site, responsible for the energy, the standards, and the guest experience across the whole park: the café, the park floor, and party events. You lead a team of roughly 35 people and build the leadership team that runs the park, coaches its people, and creates the kind of day families talk about long after they leave. At Lava Island we believe results do not happen naturally; leadership creates them, and the park you run reflects the leadership you provide.Why You'll Love Leading HereLead with real impact in a fast-paced, guest-first environmentBuild and develop a high-energy leadership teamGrow through Intentional Leadership, our structured leadership development programBe part of a supportive culture grounded in trust, standards, and accountabilityReal opportunity for advancement as we open new parks every yearCompetitive salary, leadership incentive, medical, dental, and vision, and employee perksWhat You'll DoServe as the top on-site leader and Manager on Duty, present and aware across the whole parkSet the standard for a clean, safe, welcoming park where every family feels cared forHire, coach, and develop your leadership team and grow the people beneath themHold the team accountable for people, operations, guest experience, safety, and resultsLead proactively, preventing problems before they reach guestsManage labor, scheduling, cash handling, reporting, and compliance across the parkKeep the facility guest-ready every day and act on performance trends before they slipGrowing as a Leader HereWe do not just hire leaders, we develop them. Every park leader grows through Intentional Leadership, our leadership development program built on a simple idea: great leadership is built on purpose. As a General Manager, you are expected to be both an exceptional manager and an exceptional leader, and we invest in helping you get there.What We're Looking ForAn ownership mindset; you run the park as if the business were your ownHands-on leadership; you set the standard alongside the teamSteady under pressure; the team borrows the leader's energyA coach; you give clear, real-time direction and hold the standardStrong organization and clear communication with team members and guestsWhat You'll NeedExperience leading teams in a fast-paced hospitality or customer-facing setting, ideally 25 or more people on a shiftCurrent ServSafe Manager Certification, or completion within 30 days of hireAvailability for weekends, evenings, and holidays; Friday, Saturday, and Sunday are required, across opening and closing shiftsWillingness to be hands-on, including cleaning and park prep alongside the teamAbility to stand, walk, and move for extended periods and lift up to 50 lbsAbility to pass a background check and drug screenReady to build something families remember? Apply today.