Senior Claims Specialist - Duluth, GA
$85k - $105kThe Jonus Group
Job Description Senior Claims Specialist - Multi-Line Adjuster (GL/Property Damage, BI, Commercial Auto)
Job Summary Seeking a highly skilled and experienced Senior Claims Specialist to join a team. This role involves handling claims across multiple lines of coverage, including General Liability, Commercial Auto, Property Damage, Bodily Injury, and Litigation. The ideal candidate will possess a strong background in claims investigation, coverage analysis, and resolution, with a focus on delivering exceptional customer service to internal and external stakeholders. This is a hybrid position, requiring three days per week in the office.
Compensation Package
Job Summary Seeking a highly skilled and experienced Senior Claims Specialist to join a team. This role involves handling claims across multiple lines of coverage, including General Liability, Commercial Auto, Property Damage, Bodily Injury, and Litigation. The ideal candidate will possess a strong background in claims investigation, coverage analysis, and resolution, with a focus on delivering exceptional customer service to internal and external stakeholders. This is a hybrid position, requiring three days per week in the office.
Compensation Package
- Salary: $85,000 - $105,000 per year (based on experience)
- Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
- Analyze and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues.
- Prepare reservation of rights letters, non-waiver agreements, and coverage disclaimers.
- Evaluate and adjust claim reserves to reflect potential exposure accurately.
- Conduct thorough investigations, including obtaining statements, records, and other evidentiary materials.
- Document and report on investigation findings and claims handling activities.
- Negotiate settlements through mediation, arbitration, or court-supervised efforts.
- Manage and direct defense counsel, independent adjusters, and other third-party vendors.
- Maintain compliance with regulatory and jurisdictional requirements.
- Provide exceptional customer service to clients, claimants, and other stakeholders.
- Travel as needed to company offices, customer locations, and litigation-related events.
- Minimum of 5 years of experience in:
- Coverage review, including interpreting policies and agreements.
- Claims investigation, including obtaining statements and retaining experts.
- Claims administration, including compliance with laws and procedures.
- Claims settlement, including preparation of legal documents and participation in court proceedings.
- Strong knowledge of coverage, negligence principles, investigation, and negotiation techniques.
- Active Adjuster License (or ability to obtain and maintain state licenses as required).
- Proven ability to manage a caseload of 100-125 claims, including litigation cases.
- Experience handling liability claims in one or more of the following states: FL, GA, AL, NC, SC, VA, and PA.
- Excellent judgment, negotiation, and decision-making skills.
- Strong organizational and multitasking abilities.
- Exceptional communication skills for interacting with clients, claimants, and legal professionals.
- Willingness to travel as required. #LI-BC1
Vacancy posted 16 hours ago
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