Regional Director OF Operations

Regional Director Of OperationsSalary: $130,000-$155,000Other Forms Of Compensation: BonusPay Grade: 18Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at SummaryWorking as the Regional Director of Operations, you are responsible for providing both challenge and satisfaction in order to positively influence a Regional team of Environmental Service professionals. You will have the opportunity to plan objectives for your region and ensure management is in compliance with corporate, regional and financial goals. Additionally, you will be responsible for the overall operation, growth and profitability of the region.Reports To:Responsibilities:Develops financial forecasts and balances programs and resources for districts and selected accounts within the regionDevelops a business plan and budgets for the regionControls overhead expenses within the regionResponsible for attainment of financial goals for the regionReviews and analyzes financial statements, weekly operating reports, and other financial resultsRecommends and manages capital requirements to maximize financial returnsActively involved with sales survey pricing of businessMonitors future contract financial reviews and updatesResponsible for productivity and staffing that is appropriate to the regional and divisional goalsMonitors period analysis and initiates action plans as necessaryMaintains and supports client satisfaction at a level that ensures account retentionMaintains an active stewardship program at multiple levels within the regionAdministers required client/customer surveys (and other feedback instruments) and responds in a timely and effective mannerPromotes client awareness of program alternatives and the availability of corporate resourcesMonitors and ensures compliance with the provisions of client contractsAssists in customizing programs to meet each account's unique needs as requiredQualifications:Bachelor's Degree or equivalent work experience requiredFive+ years supervisory experience in housekeeping or service-related field with high customer/client contact requiredExperience managing high volume or multi-unit laundry operationsBudgeting, forecasting, sales experience preferredAbility to communicate effectively in written format and oral presentationsAbility to multi-task and establish prioritiesAbility to maintain organization in a changing environmentExhibits initiative, responsibility, flexibility and leadershipPossess a thorough knowledge of contract administration and office proceduresProficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and OutlookAssociates at Crothall are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Applications are accepted on an ongoing basis.Crothall maintains a drug-free workplace.