Lead AI Product Owner

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina)

  Work Arrangement:

Hybrid : Employee will work 3 days a week in a Lincoln office

Relocation assistance:  is not available for this opportunity.

Requisition #:  76102

The Role at a Glance

This role serves as the Sr. Product Owner for the enterprise's internal AI platform capabilities (currently Claude and Microsoft 365 Copilot). The position owns the internal product backlog — covering integrations, configurations, use-case enablement, governance controls, and user-facing capabilities. The role is responsible for translating business and user needs into a prioritized, actionable roadmap; driving execution against that roadmap; and ensuring measurable adoption and value realization across the enterprise.

What you'll be doing

Product Ownership & Roadmap Execution

• Owns and manages the internal product backlog for the enterprise's Claude deployment — including integrations, configurations, use-case enablement, prompt and template libraries, governance controls, and platform-level capabilities.
• Owns the internal Microsoft 365 Copilot enablement backlog, channels enterprise feedback into Microsoft's product roadmap, and aligns internal delivery with Microsoft's release cadence.
• Drives execution of the Enterprise AI roadmap, managing dependencies across platforms, teams, and releases.
• Serves as a decision-maker for backlog prioritization and scope trade-offs, ensuring stakeholder alignment throughout the development lifecycle.

User-Centered Discovery & Enablement 

• Partners with power users and key stakeholders to deeply understand use cases, workflows, and unmet needs.
• Translates user and business needs into clear epics, features, and user stories that inform platform enhancements and roadmap evolution.
• Incorporates feedback loops and usage insights to continuously refine product direction and delivery. 

Metrics, Adoption & Value Realization

• Defines, tracks, and reports on key performance indicators (KPIs) related to AI adoption, usage, value realization, and business outcomes.
• Uses data and insights to inform roadmap decisions, prioritize investments, and measure progress against business objectives.
• Partners with enablement, change management, and communications teams to support adoption strategies and sustained usage. 

Cross-Functional Collaboration

• Collaborates with internal technology teams to ensure AI solutions are scalable, secure, and aligned to enterprise standards.
• Works closely with architecture, security, and governance stakeholders to ensure responsible and compliant use of AI capabilities.
• Provides subject matter expertise on enterprise AI capabilities, usage patterns, and product direction. 

Leadership & Continuous Improvement

• Maintains awareness of emerging AI trends, platform enhancements, and industry best practices, assessing relevance and impact on the enterprise roadmap.
• Identifies opportunities for process and delivery improvements across product management and AI enablement practices.
• Mentors and supports junior product owners or team members as part of a broader Enterprise AI product group. 

What we’re looking for

Must Haves:

• Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's).
• 5–7+ years of experience in Product Ownership, Product Management, Business Analysis, or a related role within technology or platform teams.
• Experience working with enterprise platforms, SaaS products, or internal digital tools.
• Hands-on experience with enterprise generative AI tools (e.g., Claude, Microsoft 365 Copilot, ChatGPT Enterprise, Gemini), driving adoption, shaping use cases, or owning a GenAI feature area. 

Application Deadline

Applications for this position will be accepted through September 30, 26 subject to earlier closure due to applicant volume. 

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. 

What’s in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

• Leadership development and virtual training opportunities

• PTO/parental leave

• Free financial counseling, health coaching and employee assistance program

• Tuition assistance program

• Work arrangements that work for you

• Effective productivity/technology tools and training

The pay range for this position is $106,875 - $171,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. 

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. 

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. 

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . 

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at View email address on us.fitly.work if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling View phone number on us.fitly.work.

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