Assistant Store Manager (Full-time) - Marble Falls, TX

Job Overview Location: HB: 01353 Marble Falls, Texas (Highland Lakes) Hourly pay: $12.65 - $12.65 Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager Summary The Assistant Manager is responsible for assisting and consulting the Store Manager on overall operations and administrative duties, including determining methods and approaches necessary to accomplish the store's goals. The Assistant Manager is knowledgeable in each product area or department in the store, upholds policies, procedures, and standards listed in the visual manual, and is passionate about giving outstanding customer service and promoting merchandise. The Assistant Manager assumes supervisory control in the Store Manager's absence and is trained in Store Manager responsibilities. Essential Duties and Responsibilities Assist the Store Manager in controlling the assets of Hibbett I City Gear. Consult with the Store Manager to establish action plans for departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling. Assume responsibility of the entire store in the absence of the Store Manager. Assist in overall personnel recruiting, training, and evaluation. Provide knowledge and guidance to employees and customers in all departments when necessary. Stay aware of inventory, sales statistics, and expenses to ensure profitability in all departments. Direct staff to ensure each department's responsibilities and standards are completed. Keep the Store Manager informed about inventory movement and customer trends. Assure quality customer service is maintained. Perform general administrative duties as needed and be trained in Store Manager responsibilities. Provide extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and handling multiple customers during peak periods. Promote and sell services and merchandise provided by Hibbett I City Gear. Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with company direction. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures, inform management and/or appropriate officials of potential fraud risk. Supervisory Responsibilities Supervise employees in the absence of the Store Manager and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, training, planning, assigning, directing work, and resolving problems. Qualifications Experience working in a retail environment, preferably in footwear and athletic apparel. 1-3 years of customer service experience. Excellent interpersonal and communication skills. Ability to work in a fast‑paced environment. Ability to assist in managing a team and keep up with overall goals and profits. Self‑starter with initiative to take on tasks without being asked. Strong attention to detail with ability to handle multiple tasks simultaneously and with precision. Team player, passionate about outstanding customer service and selling merchandise. #J-18808-Ljbffr Hibbett