License and Title Coordinator

Overview As we continue to build our team in support of our vision to be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a License and Title Coordinator! The EFM License & Title (L&T) Coordinator serves as an industry expert for the EFM Sales team and clients on license, title and registration processing, providing guidance on regulations, and other compliance requirements. This role is responsible for developing and maintaining strong relationships with state regulatory agencies, including the Department of Revenue and Department of Motor Vehicle contacts, as well as 3rd party vendors. This is a full time position reporting to our Fleet Operations center located at 2281 Ball Dr. St. Louis, MO 63146. The schedule is M-F and offers flex scheduling options with the potential to work-from-home 50% of the time after 90-days. The pay range for this position is $23.46 to $26.44 per hour USD. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs. Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more! Company Overview Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 770,000 vehicles and growing at 5 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees. Responsibilities Responsibilities include: Consult with and advise employees and clients on state licensing and registration laws and regulations to ensure successful operations of the company and client fleet Develop and maintain relationships with state regulatory agencies including DMV's, DOR, and tax collector offices Negotiate service level agreement (SLA) requirements, processing fees, and business process procedures with vendors and partners Evaluate, prepare, complete, and send accurate paperwork to DMVs and L&T services; prepare and send state requirement letters to drivers and fleet contacts Monitor registration and renewal status with state DMVs and/or services; communicate with Enterprise Fleet Management groups, drivers and fleet contacts regarding state requirements for renewal and registrations; participate in group and client calls and provide advice and guidance Maintain state resource documentation for Group reference; maintain state DMV inventory of license plates, stickers and registration cards; appropriately maintain and handle confidential records, citations, and correspondence Research and communicate changes in state laws and requirements; work with internal partners and external clients to provide proactive and well researched solutions Administer the tax credit process and documents for the trade-in credit program Monitor and rectify insurance lapses, citation hold, tax holds, etc. May sign and notarize documents Equal Opportunity Employer/Disability/Veterans Qualifications Minimum Qualifications include: Must be at least 18 years of age Must live in the St. Louis Metropolitan area or the surrounding MO/IL counties Must have a Bachelor's Degree with 3-4 years experience in compliance and regulatory processes or vendor management and consultative sales support OR Must have a H.S. Diploma/GED with 4-5 years experience in compliance and regulatory processes or vendor management and consultative sales support Basic skills of Microsoft Office applications (Word, Excel, Outlook) Certified notary preferred Willing to apply for and obtain a Notary Public Commission for the State of Missouri Must have the ability to meet all work from home technical requirements Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Competency Based Qualifications: Executing Customer Service Planning and Organizing Detail-Oriented Analyzing Communication Flexibility Work from Home (WFH) Requirements: Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite) High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as #J-18808-Ljbffr