Administrative Support Associate

Administrative Support Associate - #002144

The School of Music at Western Carolina University invites applications for an Administrative Support Associate role. This position provides essential administrative and operational support to the School of Music and the School of Music Director, serving as a key point of contact for faculty, staff, students, and campus partners. The successful candidate must be willing to assist with additional duties and special projects as assigned in support of the School's needs. The Administrative Support Associate supports daily office operations, assists with budget tracking and purchasing, coordinates scheduling and events, creates performance programs and social media content and maintains records and communications. The successful candidate will demonstrate strong interpersonal skills, professionalism, attention to detail, and the ability to manage multiple priorities in a fast-paced academic environment. Good judgment, discretion in handling confidential information, and flexibility in responding to changing needs are essential. Must be eligible to work in the United States without sponsorship.

Technical Proficiency: Advanced knowledge of Microsoft Office (Word, Excel) and administrative software systems (Banner, Talent Management, Chrome River, Canvas, Engage, digital sign system) as well as basic design software (canva, indesign, etc.) Office Management & Oversight: Ability to manage complex, high-volume office operations serving diverse stakeholders (faculty, students, administration) while maintaining efficiency and organization Interpersonal & Professional Conduct: Strong communication skills, commitment to service excellence, discretion with confidential information, and sound judgment in business interactions Decision-Making & Leadership: Capacity to execute business and budgetary decisions in alignment with departmental and college leadership directives

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Anticipated Hiring Range - $36,849

Position Type - Permanent Full-Time

Number of Hours per Week - 40

Number of Months per Year - 12

Salary Band Range - $33,540 - $54,455

Salary Grade - For administrative purposes during the implementation of Career Banding this journey-level position is considered a Salary Grade 59.

Open Date - 10/23/2026

Close Date - 11/12/2026

Background/E-Verify - Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Proper documentation of identity and employability are required at the time of employment.

Credential Verification - All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

EOE - Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call View phone number on click.appcast.io or email at View email address on click.appcast.io.