Team Member - The UPS Store on 41st St

A The UPS Store Team Member is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Team Member will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information. Compensation: $16- $17 an hour with experience. The UPS Store Hancock Center 1000 E 41st St, Austin, TX 78751

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 35+ hours work week ArtificialIntelligence (AI) Knowledge and Experience

BENEFITS

Flexible Work Hours Paid Time Off (PTO)* Holidays* Options for 4 day work weeks available* Formal On-the-Job Training Program 401(K) with Company Match* *Available for Full-Time Team as Benefit #J-18808-Ljbffr The UPS Store - Austin