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Customer Care specialist

Cable One

Cable One (Sparklight) seeks a Customer Care Specialist to support residential and business customers with internet, TV, and phone services. In this role, you’ll handle inbound calls, chats, and emails to resolve service, billing, and account questions while educating customers on solutions and features. You’ll troubleshoot connectivity issues, process payments and changes, and document each interaction in our CRM. Working in a people-focused, community-minded culture, you’ll collaborate with teammates, meet quality and performance goals, and help deliver reliable local service that keeps customers connected.

Vacancy posted 4 days ago
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