Project and Program Manager

About the Company Equinix is the world’s digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. Job Summary The Project and Program Manager leads the successful delivery of multiple, interrelated projects that support Equinix’s business and operational objectives. This role partners closely with cross‑functional and cross‑regional stakeholders to drive outcomes, manage risk, and deliver complex programs with high visibility and business impact. Responsibilities Planning: Applies a range of structured planning approaches to develop, facilitate, and lead complex business cases, program plans, schedules, and financial models (e.g., ROI, cost‑benefit analysis). Utilizes enterprise project and program management tools to build integrated, cross‑functional plans aligned to business strategy. Anticipates dependencies, constraints, and impacts across teams, systems, and regions to ensure realistic and achievable delivery plans. Stakeholder Management: Engages with a diverse group of internal and external stakeholders, including senior leaders, functional teams, customers, and governance bodies. Actively listens to understand stakeholder needs and priorities, building trusted and productive relationships. Applies strong influencing and negotiation skills to align stakeholders, navigate differing perspectives, and resolve challenging situations constructively. Communications: Adapts communication style and methods (written, verbal, executive‑level presentations) to suit the audience and program needs. Ensures consistent use of standardized project and program management tools, templates, and reporting mechanisms. Serves as a subject‑matter resource for best practices and continuous improvement in program and project management standards. Risk Management: Identifies, assesses, and manages risks at both the project and program level, with awareness of broader strategic and operational impacts. Applies analytical and lateral thinking to address issues, evaluate options, and implement effective solutions. Collaborates with cross‑functional teams to proactively mitigate risks and resolve issues in a timely manner. Project / Program Delivery: Owns end‑to‑end delivery of multiple related projects that enable a specific business or functional strategy. Tracks progress, manages dependencies, and ensures delivery against scope, schedule, quality, and financial targets. Mentors and supports junior project and program team members, fostering capability building and knowledge sharing. Resource Management (People, Financials, Vendors): Effectively plans and manages program resources, including people, budgets, and external suppliers. Addresses resource constraints and budgetary challenges through collaboration, problem solving, and informed decision‑making. Manages vendor relationships and resolves issues or disputes independently while maintaining strong partnerships. Customer Care (Customer Care & Experience Roles): Leads large‑scale, complex, multi‑site and multi‑regional customer deployments involving cross‑functional and cross‑regional teams. Engages with customer executives at the program level, presenting status, risks, and outcomes clearly and confidently. Partners with customers to develop integrated program schedules aligned with their business requirements. Holds internal stakeholders accountable for commitments and delivery milestones. Maintains a strong working knowledge of Equinix products, services, and operational processes. Documents lessons learned and shares insights to strengthen future program delivery. Qualifications Typically, 7+ years of progressive experience in project and/or program management preferred. Diploma or Bachelor’s degree in a related field (e.g., Business, Engineering, Information Technology) preferred, or equivalent professional experience. Project or program management certification (e.g., PRINCE2 Practitioner, PMP, PgMP, or equivalent) preferred. Targeted Pay Range United States - Dallas Infomart Office DAI: 118,000 - 176,000 USD / Annual Canada - Toronto Office TRO: 112,000 - 162,000 CAD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full‑time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job‑related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Benefits US Benefits: Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. Retirement: You may also enroll in Equinix‑sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax‑Free Savings Plan (TSFA). Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Employee Assistance Program: An Employee Assistance program is available to all employees. As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work. Equal Employment Opportunity Statement Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. #J-18808-Ljbffr