Lead Infrastructure Specialist (Data Center, Unix/Linux, and Automation)

Lead Infrastructure Specialist (Data Center, Unix/Linux, and Automation)

Reports To: Supervisor Infrastructure – Data Center, Unix/Linux, and Automation

Location: Orange, CT; Binghamton, NY; Rochester, NY; Augusta ME

Qualifications: (minimum for assignment to this job) Education: BS/BA Degree in Business, Computer Science or other technical discipline. Will consider additional years of relevant experience (10+ years) and/or related technical certifications in lieu of degree requirement (in accordance with the FLSA Computer Professionals Exemption)

Education and Experience Requirements: Meet at least one of the following:

• AS Technical Related Degree with 8 years of technical experience
• BS Technical Related Degree with 6 years of technical experience
• MS Technical Related Degree with 4 years of technical experience

Required Experience:

• Experience with Linux/Unix system administration.
• Experience with Automation tools and scripting.
• Working knowledge of the regulatory environment for utility companies including NERC CIP. (preferred)

Other Experience: Position requires a minimum of four (4) years of experience working with infrastructure solutions in an enterprise environment. Position requires professional experience with more than one of the following areas: UNIX Operating Systems (OS), Linux Operating Systems (OS), Technical Project Coordination, Oracle Exadata. Fundamental understanding of Networking, Active Directory, virtualization, and containerization.

Purpose:

Definition, maintenance, and support of Operational Smart Grids (OSG) infrastructure operational policies, standards, best practices, procedures, tools and projects in support of efficient, resilient, and secure operations of OSG supported applications and facilities. Works with technical teams and external vendors to provide project and/or operational support for a diverse set of enterprise services. Monitor operational performance to identify opportunities for improvement. Align the operational requirements with relevant global/corporate operational requirement(s), security framework(s) and/or associated regulatory compliance.

Key Responsibilities:

• Provide timely responses to all incidents, tasks and requests assigned to meet Service Level Agreements.
• Work with internal clients, suppliers/contractors, project teams and other technical staff to identify, design and support technical solutions.
• Provide input into design of environments for improvements or project needs
• Provide maintenance of infrastructure technologies following the change management process.
• Lead the technical implementation plans in support of infrastructure technologies.
• Maintain regulatory compliance under NERC-CIP guidelines.
• Responsible for day-to-day operations and/or deployment/provisioning of Unix/Linux, storage, engineered systems, and data protection servers and appliances.
• Perform/coordinate special assignments from OSG Infrastructure Management.
• Provide 24x7 on call support.
• Provide professional and technical mentoring for team members.
• Travel as required within the US

Key Technical Working Skills:

• Unix and Linux operating systems (esp. Oracle Solaris 10/11, Red Hat/Oracle Enterprise Linux 7, 8, 9) and Oracle Enterprise Manager (OEM)
• Oracle Exadata configuration, administration, and patching
• VMware and containerization
• Professional standards and trends within areas of expertise
• Researching and developing policies, standards, and procedures
• Automation tools\scripting at an intermediate to expert level

Note: The above Key Responsibilities/Duties are not intended to be all inclusive. Employees in this position may be required to perform other related aspects of the job not listed above or listed under Purpose/Major Objectives as assigned by the supervisor.

• Must possess ability to deal collaboratively, diplomatically, and successfully with customers, co ‐ workers and other professional colleagues, managers, and staff.
• Must be able to work effectively in a team environment, as well as work independently with limited supervision.
• Must have excellent problem ‐ solving skills while providing first class customer service. Requires outstanding oral and written communication skills.
• Each employee must accept responsibility for their own safety and health as well as the safety and health of their fellow employees.