Environmental Services Aide Full Time

Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Technology Support Specialist to join our dynamic team in our San Diego Office.

ABOUT LATHAM & WATKINS Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

ABOUT THE ROLE As a Technology Support Specialist, you would be responsible for providing support to the office by resolving desktop, notebook, and remote computing issues, as well as the installation and maintenance of Firm PC and notebook computer hardware and software. Other key responsibilities include:

• Setting up and providing support to desktops, notebook systems, hardware, and customer-related services; providing support to printers, Multi-Functional Devices (MFDs), and PDAs including configuring and troubleshooting
• Providing assistance to end users for firm-approved applications using a variety of different methods, including: Microsoft 365, Outlook, iManage, ChangePro, Metadata Cleaning Assistant, inTapp Time, Remote Desktop Services, VPN, and other applications as deemed necessary
• Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors, and peripheral hardware; also scanning computers for viruses
• Troubleshooting and resolving problems involving hardware, systems software, and applications software; troubleshooting a variety of symptoms in order to diagnose the actual problem
• Maintaining conference rooms to use technology services (e.g. presentations, network connections, and audio/visual); performing daily checks of conference rooms to ensure all equipment is working properly

ABOUT YOU We’d love to hear from you if you:

• Display knowledge and proficiency in various remote communication methodologies, including Remote Desktop Services, Microsoft Authenticator, and VPN
• Demonstrate the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, test, recommend, and implement solutions to technology problems
• Possess well developed and professional interpersonal skills and the ability to interact effectively with people at all organizational levels of the Firm

And have:

• A Bachelor’s degree in Computer Science or Information Systems or equivalent experience
• A minimum of three (3) years of technology support experience with PC hardware/software, with experience working with remote communications hardware including wireless routers and network interface cards
• A minimum of two (2) years of related experience working with notebook computers
• Microsoft Office Specialist Certification, preferred but not required

COMPENSATION & BENEFITS Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also receive a generous and competitive total compensation package. The salary range for this role is $55,000 - $75,000 and represents the firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications, and location. Discretionary bonuses may be awarded in recognition of individual and firm performance — and profit-sharing partnership contributions to 401(k) accounts may be given based on firm performance.

Latham's comprehensive and best-in-class benefits support employees through every stage of life:

• Healthcare, dental, and vision plans
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Generous 401(k) plan and firm-paid basic life and disability insurance
• Extensive resources for parents and caregivers
• Family building and fertility resources
• And much more!

In addition, employees receive:

• 10 paid holidays per year and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Ongoing professional development and career support, including bespoke training and leadership development programs, firm-paid access to LinkedIn Learning courses, and career coaching.
• Peer networking, mentoring, and professional support through our eight global staff affinity groups

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.

Latham & Watkins LLP is committed to protecting the health and well-being of our employees and partners, their families, and members of our community against COVID-19. Accordingly, the Firm requires all partners and employees based in the United States to be fully vaccinated against COVID-19. Employees must present proof of full COVID-19 vaccination at the time that a conditional offer of employment is made. This policy is mandatory except for employees with a documented legally permissible exemption for not receiving the COVID-19 vaccine.

Please click here to review your rights under U.S. employment laws.

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Required Skills Required Experience

Qualifications:

• Computer Proficiency
• Active driver’s license