Customer Service Management - Field Service Representative

Provide on-site technical assistance to military organizations to meet contractual commitments and business objectives Act as liaison between military customers and GE Aerospace engineering and factory teams Support overhaul, management, repair, installation, and maintenance of F103,

CFM56

, and other assigned propulsion system programs Interpret technical data and instructions for maintenance and troubleshooting Identify special tools and support proper use of tooling and handling equipment Recommend and develop informal local training and identify training gaps Review malfunctions, assist with fault isolation and root cause analysis, and resolve maintenance issues Evaluate maintenance effectiveness to improve practices and reduce repeat issues Assist with work scope reviews, maintenance scheduling, data recording, and hardware tracking Apply analytical tools for root cause analysis, issue resolution, and trend identification Demonstrate best practices for engine and component disassembly, repair, and assembly Coordinate maintenance, logistics, and operational tasks between the customer and GE Aerospace personnel Requirements Bachelor’s degree from an accredited college or university, or high school diploma/GED with at least 4 years of field service or maintenance experience as a Military Field Service Representative Minimum 3 years of field maintenance, modification, and repair experience on propulsion system products Highly mobile to meet customer, program, and business needs Currently possess or provide verified evidence to achieve a YW Level of USG Clearance Ability to access U.S. export-controlled information For non-protected individuals, ability to obtain U.S. Government authorization to access U.S. export-controlled information Legally authorized to work in the United States Successful completion of a drug screen, as applicable May be subject to random and reasonable-suspicion drug and alcohol testing Core Competencies Demonstrates expertise in field maintenance, modification, and repair of propulsion systems, with a strong focus on technical assistance, troubleshooting, and root cause analysis. Capable of coordinating logistics and operational tasks while ensuring compliance with U.S. export-controlled information requirements. Highest-signal resume keywords Field Maintenance Experience Propulsion System Repair Root Cause Analysis U.S. Government Clearance Technical Data Interpretation ATS Optimization Keywords Hard Skills Maintenance Management Troubleshooting Fault Isolation Analytical Tools Application Engine Disassembly and Assembly Soft Skills Communication Liaison Skills Training Development Certifications & Qualifications U.S. Government Authorization Drug Screen Completion Industry Keywords Military Field Service Representative F103 CFM56 Maintenance Effectiveness Logistics Coordination Tools & Technologies Special Tools Identification Tooling and Handling Equipment #J-18808-Ljbffr Jobtailor