Development and Communications Coordinator

Job Description

Job Description

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Hybrid /Remote schedule

Job Summary

The Development and Communications Coordinator will report to the Director of Development and will assist throughout the office when necessary. This part-time role will perform various duties related to fundraising, donor stewardship, database administration, marketing, and public relations, while gaining firsthand experience in strategic planning to increase the capacity of a growing nonprofit organization. The Coordinator will support stewardship activities related to nonprofit fundraising and relationship management, including working with the Development Director and team to create and implement the fundraising, development, and communications strategy for Literacy Achieves. 

• Assist with the creation and implementation of the Development Plan and calendar that incorporates a range of strategies, including annual appeals, major donors, corporate and individual appeals, social media, special events, and stewardship communications.
• Record donations on an ongoing basis in Bloomerang and support accurate donor database maintenance.
• Generate acknowledgment letters, thank-you letters, and donor acknowledgment emails in a timely and accurate manner. 
• Review donation entries, donor records, campaign coding, and related details to help ensure information is posted accurately in Bloomerang.
• Design and run monthly development reports, including gift reports, acknowledgment reports, campaign reports, donor lists, and other reports requested by the Development Director. 
• Manage the development inbox by monitoring incoming messages, routing requests, tracking follow-up needs, and ensuring donor and partner communications are addressed in a timely manner. 
• Assist with the production and implementation of appeal campaigns and other fundraising communications and strategies. 
• Support events and other committees, including taking meeting minutes and sending them to committee members in a timely fashion. 
• Work with committees and the Development Director in establishing and adhering to event budgets, assisting with event preparation, and attending events to assist in set up, implementation, and clean up. 
• Perform administrative duties as needed, including filing, copying, sorting, mailing, preparing materials, and maintaining development records. 
• Attend networking events with the Development Director as appropriate to increase professional network, refine relationship management skills, and enhance Literacy Achieves outreach and capacity.

COMMUNICATIONS AND MARKETING COORDINATION

• Support the creation and implementation of the annual communications calendar, ensuring donor communications, marketing materials, and organizational updates are planned and distributed in a timely manner. 
• Coordinate the outline and content flow for newsletters, including gathering updates, drafting or organizing content, tracking deadlines, and preparing materials for review. 
• Update and schedule social media content in alignment with Literacy Achieves’ communications plan, development priorities, programs, campaigns, and events. 
• Assist with affiliate social media outputs, including event outreach and visibility strategy.
• Assist in managing and updating the Literacy Achieves website, including basic content updates, event information, donor-facing materials, and program-related communications as assigned.
• Coordinate the preparation and distribution of donor-facing marketing materials, including campaign updates, event communications, impact stories, sponsorship materials, and stewardship pieces. 
• Work with the Development Director and program team members to gather stories, photos, data, and updates that support fundraising, stewardship, and communications efforts.
• Maintain organized communications files, templates, mailing lists, and related materials to support consistency across development and communications work.
• Use Bloomerang data to support segmented donor communications, mailing lists, email outreach, and stewardship follow-up. 

This job description is not intended to be all-inclusive but provides a general overview of responsibilities. Employee may perform other related duties as negotiated to meet the needs of the organization. 

Qualifications

• Demonstrated commitment to the mission and core values of Literacy Achieves. 
• Positive, enthusiastic personality.
• Experience in nonprofit development, donor relations, communications, marketing, database administration, or a related field preferred. · Experience with Bloomerang or another donor database preferred. 
• Strong attention to detail and high level of accuracy in gift entry, reporting, donor records, acknowledgment letters, and communications materials. 
• Strong written and verbal communication skills, with the ability to write clearly for donor, volunteer, event, and public-facing audiences.
• Strong interpersonal skills, with the ability to build relationships and collaborate with internal and external stakeholders.
• Ability to work independently and as part of a team, with a proactive and problem-solving mindset. 
• Proficient in Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Outlook. ·
• Familiarity with email marketing tools, social media platforms, website content management, Canva, or similar communications tools preferred. 
• Strong organizational skills, with the ability to handle multiple projects, deadlines, reports, and communication needs simultaneously.
• Excellent research and analytical skills, with the ability to gather and synthesize information from various sources. 
• Familiarity with nonprofit organizations and their operations. 
• Understanding of fundraising, donor stewardship, event support, communications planning, and relationship management.
• Ability to interpret and organize data and present information clearly and concisely
• Demonstrated ability to work with diverse populations and prioritize competing demands
• Bachelor’s Degree recommended; equivalent experience may be considered.