IT Tech

IT Tech

Nittany Oil Company is seeking an energetic, customer-focused IT Assistant to join our team! This entry-level role is perfect for someone who enjoys working hands-on with technology while building strong relationships with internal and external customers. You will provide on-site technical support, equipment installation, and field service across Central Pennsylvania—so being comfortable with daily travel is essential.

We're looking for a self-starter who not only solves technical challenges but also approaches each visit with a service and sales mindset—identifying opportunities to improve performance, streamline processes, and enhance the overall customer experience.

Role Responsibilities:

• Deliver exceptional IT support by troubleshooting, resolving, and following up on technical issues.
• Install, configure, and maintain IT systems, software, and hardware for multiple locations.
• Provide hands-on support for Gilbarco POS systems, fuel dispensers, camera systems, audio systems, and PCs.
• Manage your own service schedule, providing timely solutions and proactive communication.
• Travel daily across Central PA to deliver on-site support and strengthen customer relationships.
• Participate in training programs and continually develop product knowledge and sales-focused service skills.
• Be available for an on-call rotational schedule to provide after-hours support when critical issues arise.

Requirements:

• Valid driver's license in good standing; must be comfortable with daily travel across Central PA.
• Ability to lift at least 50 lbs and work from various heights, including ladder work.
• Willingness to work in varied environments and on a wide range of equipment.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills—able to explain solutions and highlight value to both technical and non-technical audiences.
• Ability to analyze complex information, prioritize multiple projects, and work independently or as part of a team.

Preferred Qualifications:

• Associate's degree in IT or related field (or equivalent experience).
• Previous exposure to Gilbarco Passport POS or Verifone POS systems.
• Familiarity with Wayne or Gilbarco fuel dispensers.
• Experience with security camera systems and troubleshooting.
• Knowledge of ticketing systems for support case management.

Nittany Energy is a Drug-Free and Equal Opportunity Employer.

Work schedule:

• 10 hour shift
• Weekend availability
• Monday to Friday
• On call
• Holidays
• Overtime
• Day shift
• 8 hour shift
• Night shift

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Employee discount
• Paid training