Receptionist at The Arc

Job Description

Job Description

At The Arc at Lincoln, we are seeking a compassionate and organized Receptionist to join our team. As a Receptionist with the Arc, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and ensuring a warm and welcoming atmosphere. If you share our commitment to providing high-quality care and attention to detail, we encourage you to apply for this rewarding role.

Responsibilities:

• Provide exceptional customer service to residents, families, and visitors, answering phones, responding to inquiries, and resolving issues in a timely and professional manner

• Greet and receive visitors, responding to their needs and concerns in a courteous and empathetic manner

• Manage and maintain accurate and up-to-date records and files, including but not limited to resident information, census, and administrative data

• Assist with scheduling and coordinating appointments, meetings, and events

• Perform various administrative tasks, such as preparing correspondence, reports, and other documents

• Maintain a clean and organized reception area, including answering machines, phones, and other equipment

• Collaborate with other departments to ensure seamless communication and workflow

About the Role:

We offer a dynamic and supportive work environment where you can grow professionally and make a meaningful difference in the lives of our residents. As a Receptionist with The Arc at Lincoln, you will have the opportunity to develop strong relationships with our residents, families, and colleagues, and be part of a team that is dedicated to providing exceptional care and service.