Social Media and Communications Coordinator

Social Media and Communications Coordinator

Purpose:

The Social Media and Communications Coordinator supports the organization's communications and marketing efforts by managing digital content, assisting with social media campaigns, and ensuring consistent messaging across platforms. This role is responsible for coordinating website updates, monitoring online engagement, and contributing to communication strategies that align with organizational goals. The ideal candidate is detail-oriented, creative, and capable of managing multiple tasks in a fast-paced environment.

The position is located onsite in Norfolk, VA and may require hours beyond a standard work week to support business operations, as needed

Job Description:

• Identify appropriate social media platforms, assist in campaign development, track performance metrics, and recommend improvements.
• Communicate regularly with management regarding social media activity, performance, and opportunities for growth.
• Coordinate the creation, scheduling, and publishing of website content, including copy, graphics, and photography.
• Review digital content to ensure compliance with organizational policies, brand standards, and quality expectations.
• Assist in drafting and distributing internal and external communications, including memos, press releases, newsletters, and marketing materials.
• Maintain records of communication distribution, including tracking delivery, receipt, and engagement metrics.
• Create and manage email distribution lists; execute email campaigns to share updates, events, blogs, and other company information.
• Respond to basic inquiries related to communications and escalate more complex issues as needed.
• Recommend strategies to tailor messaging and delivery methods to target audiences while maintaining brand consistency.
• Write and edit website and marketing copy that effectively engages customers and supports business objectives.
• Monitor and moderate user-generated content (e.g., comments, posts, images, and videos) across platforms.
• Review flagged content and enforce company guidelines by approving, removing, or addressing content as appropriate.
• May communicate directly with users to clarify content policies and resolve basic issues.
• Assist with planning and execution of company events, internal and external.
• Attend industry events to support communications efforts and capture content.
• Be available to occasionally work outside of standard business hours for events.
• Other duties as required.

Qualifications:

• Must have a High school diploma or equivalent with 0-2 years of related experience preferred.
• Must have strong organizational and time management skills
• Must be able to follow instructions and work effectively under supervision
• Must have excellent written and verbal communication skills
• Must have a creative mindset with an eye for engaging content
• Must be able to work collaboratively within a team environment
• Must have a basic understanding of social media platforms and digital communication tools

Physical Requirements:

• General office environment. Work is generally sedentary in nature but may require standing and walking for up to 30% of the time.
• Lighting and temperature are adequate, and there is minimal exposure to hazardous or unpleasant conditions caused by noise, dust, etc. Hear, talk, and smell.
• Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.
• Work is generally performed within an office environment, with standard office equipment available, but also requires safe navigation and regular partnership with operations teams within shipyard/industrial environments.
• A considerable amount of time is spent operating a personal computer.
• Must be able to climb up and down stairs and spend time moving throughout the facility and onboard marine vessels.

Respect, Pride, Truth, Family - These are our VALUES and the guidelines that make us a leader in our industry. We are pleased and confident in stating that our skilled employees are among the most respected experts in the ship repair industry.

Colonna's Shipyard, Inc. is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Additionally, Colonna's Shipyard provides a variety of benefits to support your best health, wellness, and future, to include medical/dental/vision options, company paid disability insurances, 401k with match, legal services, as well as company paid holidays and paid time off (PTO).