Debt Collection Specialist

Benefits Health insurance Paid time off Working Hours Tuesday to Saturday 12:00 noon – 20:00 (Eastern Time Zone) Salary Up to $22 per hour, depending on experience and qualifications. Key Responsibilities Manage and resolve outstanding debt accounts through professional communication. Negotiate payment arrangements and settlements to maximise recoveries. Maintain accurate records of all customer interactions and account activity. Conduct skip tracing to locate customers and ensure timely follow-up. Work closely with colleagues to improve collection strategies and performance. Ensure full compliance with federal and state debt collection regulations. Deliver excellent customer service during challenging conversations. Prepare reports on collection performance and account progress. Requirements Previous experience in debt collection, collections, or a related field preferred. Strong negotiation and communication skills. Ability to handle sensitive situations professionally and with empathy. Knowledge of FDCPA regulations is an advantage. Good computer skills, including Microsoft Office and collection software. Strong attention to detail and organisational skills. Ability to work independently while contributing to a team environment. High school diploma or equivalent (additional education is a plus). About Us MBA CONSULT US LLC has been a trusted provider of debt recovery solutions for over a decade, serving clients in South Carolina and beyond. We are committed to ethical practices, excellent service, and creating a positive working environment where employees feel valued, supported, and empowered. This is a remote position. #J-18808-Ljbffr