Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Support Specialist

Kier & Wright

Who we are

Since 1972, Kier + Wright has provided both private and public sector clients with engineering and surveying work that is efficient, cost-effective and forward-thinking. We offer a full range of services to support commercial, industrial, and high-density residential development and redevelopment projects. For more information about our services, visit kierwright.com. EEO

IT Support Technician

Kier + Wright is seeking a motivated IT Support Technician. This role is primarily focused on Tier 1 helpdesk support for our employees' daily tech needs. You will manage the ticketing queue, set up computers, and fix routine hardware and software issues.

Additionally, you will get hands-on Tier 2 responsibilities. You will assist with basic Windows server checks, troubleshoot remote VPN access, and shadow our Network Administrator on major infrastructure projects. This is a perfect role for an ambitious helpdesk technician looking to rapidly grow their systems and networking skills.

ed.

Responsibilities
  • Responding to requests for technical support in a timely fashion
  • Diagnosing and troubleshooting environmental (server/hardware/operating system/software/printer/KIP plotter) issues.
  • Engineering support: Analyzing, identifying and resolving technical issues related to plan and drawing production in AutoCAD Civil3D.
  • Hardware Setup: configure, unbox, and deploy new Windows 10/11 laptops and desktop workstations for employees.
  • Assisting with the development, maintenance and documentation of IT systems, processes and procedures. Draft user guide documents.
  • Assisting in asset management Track equipment check-outs and maintaining accurate, up-to-date hardware and software asset inventory
  • Server & VPN Maintenance: Help monitor local Windows Servers, check backups, and assist remote users with connectivity issues.
  • Assist the IT Team with hands-on tasks during large-scale network infrastructure updates and office-wide software rollouts.
  • Other duties as assigned
Qualifications
  • Bachelor's degree in Computer Science or a related field or equivalent experience
  • 1-3 years of general workplace IT experience in a position involving regular and routine support of desktops and laptops running Windows 10 or 11.
  • General networking knowledge (understanding TCP/IP, DHCP, DNS, SD-WAN, Wi-Fi connectivity, and basic routers).
  • Familiarity with or high willingness to learn Windows Server environments.
  • Previous employment in a position involving routine AutoCAD set up, configuration and troubleshooting, strongly preferred
  • Basic experience with PowerShell programming or scripting is a plus
  • Strong communication skills, a customer-service mindset, and the ability to work independently with minimal direction in a fast-paced environment.
  • Valid driver's license and reliable transportation for occasional travel to regional office locations
Why Kier + Wright?
  • Great culture - Team Collaboration, Innovative problem solving, Responsive to clients, Passionate about work
  • Pay: 25.00 - 30.00 per hour, DOE
  • Medical, Dental and Vision 100% paid for by Kier & Wright for you + family
  • 401(k) and Profit Sharing
  • Paid Holidays
  • Generous PTO
  • Free office snacks
  • Much more!
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Support Specialist in Livermore, CA vacancy
  • $70k - $110k

     ...industries and improve lives. Learn more at: avathon.com About the Role Avathon is looking for anIT Support Specialist to help manage Avathon's corporate IT resources and end-users. The ideal candidate has experience working within a ticket management system and... 
    Suggested
    Full time
    Contract work
    Temporary work
    Local area
    Remote work

    Avathon

    Pleasanton, CA
    11 hours ago
  • The City of Pleasanton is seeking an Information Technology Coordinator I to deliver frontline IT support for employees and departments. You will troubleshoot issues, install equipment, and help with onboarding while upholding security practices. This role offers hands... 
    Suggested

    City of Pleasanton

    Pleasanton, CA
    4 days ago
  • Avathon is seeking an IT Support Specialist to manage corporate IT resources and end-user support at our Pleasanton, CA headquarters. The role emphasizes ticket handling, onboarding/offboarding, and learning new technologies alongside experienced Engineers as we build new... 
    Suggested

    Avathon Government

    Pleasanton, CA
    5 days ago
  • A leading technology firm is seeking a Field Network Technician in Pleasanton, CA. This role involves working with clients, solving technical issues, and ensuring effective network connectivity. Ideal candidates will have previous field experience with networking protocols...
    Suggested
    Work at office

    Pacific Office Automation

    Pleasanton, CA
    2 days ago
  • Company DescriptionSonSoft is an IT Staffing and consulting firm and duly organized under the laws of the Commonwealth of Georgia....  ..., LDAP, and Microsoft AD). • Possess an understanding of how to support these applications/ protocols when accessed through VPN and firewall... 
    Suggested
    Permanent employment
    Full time
    H1b
    Relocation

    Sonsoft

    Pleasanton, CA
    4 days ago
  •  ...SAP’s RISE customers. This team is dedicated to customer centricity, client intimacy and support of client lifecycle management.We create a stable foundation for our customers’ IT operations and support customers on their digital transformation journey to the intelligent... 
    Permanent employment
    Full time
    Contract work
    Work experience placement
    Local area
    Worldwide
    Flexible hours

    SAP

    Dublin, CA
    3 days ago
  • $75k - $90k

    Are you passionate about technology and providing top-notch IT support? Look no further! Definitive Networks (DNI) is seeking an enthusiastic IT Technician to join our team. As a leading professional information technology consulting firm based in Pleasanton, we specialize... 
    Full time
    Work at office
    Immediate start
    Remote work

    Definitive Networks, Inc.

    Pleasanton, CA
    4 days ago
  • Definitive Networks (DNI) in Pleasanton seeks an IT Technician to deliver remote and on-site support, troubleshoot issues, and maintain detailed logs in our helpdesk system. You will contribute to desktop rollouts, cloud/server builds, migrations, and network enhancements... 
    Remote job
    Work at office

    Definitive Networks, Inc.

    Pleasanton, CA
    4 days ago
  •  ...government contractor is seeking an Engineering Technician V - Computer Control Systems Operator in Livermore, California. This role will support the National Ignition Facility by managing software processes crucial for laser experiments. Candidates should possess a strong... 
    For contractors

    North Wind Group

    Livermore, CA
    6 days ago
  • $70k - $85k

    Overview The Desktop Support Technician (DST) is a hands-on IT role responsible for delivering reliable, responsive technical support to Inertia employees while assisting with the administration and operation of core corporate IT systems. The position is approximately 7... 
    Work at office

    Fusion Energy Base

    Livermore, CA
    5 days ago
  •  ...labor team at vital federal research and development installations supporting the Department of Energy. Qualified applicants must be a US...  ...equipment, and computer communications networking equipment. IT experience including an understanding of IP networks, switches and... 
    Full time
    Shift work
    Night shift
    Day shift

    North Wind Group

    Livermore, CA
    more than 2 months ago
  • Job TitleExperience with Windows Server and performing server administration tasksExperience using Remote Desktop Protocol (RDP)Ability to map network drivesExperience installing and configuring softwareWorking knowledge of SQL Server Management Studio and SQL database...
    Remote work

    E-Solutions

    Pleasanton, CA
    3 days ago
  • $129.2k - $167.2k

     ...appropriate. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area...  ...for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex... 
    Full time
    Work experience placement
    Flexible hours
    Shift work

    Kaiser Permanente

    Pleasanton, CA
    2 days ago
  • $96k - $104k

     ...all communities and ensure a promising future for generations to come. We believe that through subsidized child care, mental health support, and community services centered in families of all types and backgrounds, we can profoundly impact the communities we serve. If... 
    Permanent employment
    Full time
    Temporary work
    Part time
    Internship
    Work from home
    Work visa
    Flexible hours

    Hively

    Pleasanton, CA
    2 days ago
  •  ...Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing...  .... Monitor the performance and capacity of end-to-end IT computer systems using a variety of specialized software applications... 
    Remote work
    Worldwide
    Relocation package
    Shift work
    Night shift
    Rotating shift

    General Dynamics Information Technology

    Livermore, CA
    more than 2 months ago
  • Tri-Valley Career Center is seeking a Construction Maintenance Laborer to perform heavy physical labor for the construction, maintenance, or repair of facilities and equipment in water distribution systems and treatment facilities. The role requires two years of experience...

    Tri-Valley Career Center

    Livermore, CA
    6 days ago
  •  ...on Linux and Windows in cloud and on premises. Provides level 3 support (on an on-call support rotation model) for complex systems and applications...  ..., backup, recovery, modification, security, and upgrading of IT systems and components to provide services that enable customers... 
    Remote work
    Night shift
    Weekend work

    E-Solutions

    Pleasanton, CA
    3 days ago
  • Senior Cloud Linux Administrator We are seeking a highly skilled Senior Cloud Linux Administrator with extensive experience in cloud computing, Linux administration, and workload migration. The ideal candidate will have strong expertise in Azure IaaS, RedHat Linux, Oracle...

    MDA Edge

    Pleasanton, CA
    2 days ago
  • $39.51 - $43.15 per hour

     ...Infrastructure Field Technician to join our dynamic team providing support to our National Laboratory. The successful candidate shall...  ...Utilize the command line and configuration tools to administer IT systems and telephone endpoints Develop high quality documentation... 
    Hourly pay
    Flexible hours

    Edgewater Federal Solutions

    Livermore, CA
    6 days ago
  • $20 - $24 per hour

     ...SMB, Ports, TCP/IP). Knowledge and hands‑on experience providing support to users using Windows Desktop Operating Systems and other...  ...CompTIA Network+ certified. Previous experience working in managed IT services. Basic understanding of VOIP technology. Benefits Advancement... 
    Work at office

    Pacific Office Automation

    Pleasanton, CA
    2 days ago
  • $70 - $80 per hour

     ...sensitive data and security decisions. Adaptable and resilient: Thrives in dynamic, fast‑paced enterprise environments. Seniority level Mid‑Senior level Employment type Contract Job function Consulting IT Services and IT Consulting #J-18808-Ljbffr GDI Infotech
    Hourly pay
    Contract work

    GDI Infotech

    Pleasanton, CA
    2 days ago
  • $70 - $80 per hour

    A leading consulting firm in Pleasanton is seeking an experienced Salesforce Security Consultant to enhance their Salesforce security infrastructure. This hybrid role involves conducting security assessments, implementing best practices, and ensuring compliance with regulations...
    Hourly pay
    Contract work

    GDI Infotech

    Pleasanton, CA
    2 days ago
  • FormFactor, Inc. seeks a Sr Principal Technical Support Engineer in Livermore, CA, with strong expertise in probe card technology and wafer testing. You will serve as a key interface among customers, product engineering, and field service to ensure rapid issue resolution... 
    Remote job

    FormFactor, Inc.

    Livermore, CA
    6 days ago
  • $136.2k - $178.82k

    ## Sr Principal Technical Support EngineerApplylocations: Livermore, CA: Remote, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100864**Forming Our Future together**FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement... 
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work
    Day shift

    FormFactor, Inc.

    Livermore, CA
    6 days ago
  • $96k - $144k

     ...optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll...  ...powers our company's HR systems and processes. As a People Support Specialist, you will be a crucial member of the team ensuring a seamless... 
    Full time
    Work at office
    Remote work
    Home office
    Flexible hours

    Workday

    Pleasanton, CA
    4 days ago
  •  ...PowerShell for standard admin actions) under approved standards. Support security posture through correct handling of identity...  ...QA target: ≥ 90/100 ( Skills & Experience ~2–5 years of IT support experience with increasing complexity (MSP experience strongly... 

    Executech

    Pleasanton, CA
    1 day ago
  •  ...directory platform that serves as a core system for identity data, supporting authentication, authorization, and profile services at large...  ...learning from change, difficulties, and feedback.As part of the IT Engineering job family, this position is responsible for leveraging... 
    Work experience placement
    Flexible hours

    Kaiser Permanente

    Pleasanton, CA
    1 day ago
  •  ...communications and training as the Jira redesign is rolled out. Required Skills & Experience ~3+ years in a Jira end user support, adoption or training role ~ Strong facilitation and training delivery skills - comfortable presenting to technical and non-... 

    Yochana

    Pleasanton, CA
    3 days ago
  •  ...seeking a Security Admin to oversee and implement UNIX security administration duties. The suitable candidate should have over 8 years in IT, with at least 6 years in AIX/LINUX and UNIX security. Responsibilities include centralized access implementation and Active... 

    Avtech solution

    Pleasanton, CA
    6 days ago
  • Noctrix Health is seeking a highly organized Document Control & Quality Systems Administrator to manage day-to-day document control and QMS processes at our Pleasanton headquarters. This full-time role may be remote or hybrid and collaborates across Quality, Regulatory,...
    Remote job
    Full time

    OpenTalent

    Pleasanton, CA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support Specialist. Be the first to apply!