Team Leader, Enterprise Technology

Job Description

Job Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

Responsibilities

· Supervise day-to-day operations of the Infrastructure Platform Engineering team. Ensure that the workload is distributed evenly and that service goals are achieved.

· Lead by setting a good example - behavior consistent with words. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort

· Encourage creativity, risk-taking, and constant improvement amongst the team. Recognize and celebrate team and team member accomplishments and exceptional performance. Intervene when necessary to aid the group in resolving issues

· Communicate clear instructions to team members and hold them accountable when goals and objectives are not met

· Provide regular status reports on tasks accomplished, current issues and progress toward goals.

· Communicate to business clients, technical teams and management in a consistent manner making complex technical issues and solutions clear, simple and understandable

· Manage vendor relationships and escalate issues when appropriate

Qualifications

Must Have:

• 8+ years of experience in Information Technology in an enterprise environment
• 2+ years of experience overseeing a technology team
• Enterprise level Active Directory experience
• Strong collaboration with other IT and business teams
• Strong soft skills

Nice to Have:

• Infrastructure as Code experience
• Kubernetes infrastructure experience
• Infrastructure Modernization through Platform engineering a big plus
• BS or BA degree, or equivalent experience.