Leasing Specialist - Class A Property Full Time & Part Time

Job Description

Job Description

Overview

We are seeking a motivated and customer-focused  Leasing Specialist to support the marketing and leasing operations at our residential community. This role is responsible for attracting prospective residents, conducting property tours, and guiding applicants through the leasing process to help achieve occupancy goals.

The Leasing Specialist plays a key role in creating a positive first impression of the property while delivering exceptional customer service to both prospective and current residents. The position works closely with the property management team to execute leasing strategies, maintain accurate leasing records, and support marketing initiatives that drive traffic and conversions.

Key Responsibilities

• Respond to leasing inquiries from prospective residents via phone, email, and in person in a timely and professional manner.
• Conduct property tours, showcase apartment homes and community amenities, and provide accurate information about pricing, availability, and lease terms.
• Manage prospect follow-up through guest cards, CRM systems, and scheduled outreach to maximize leasing conversions.
• Support the marketing of the community through social media, outreach events, and local partnerships.
• Assist with application processing, verifications, and lease documentation in compliance with company policies and housing regulations.
• Maintain organized and accurate resident files and leasing documentation.
• Assist with move-in coordination to ensure a smooth and welcoming experience for new residents.
• Support resident retention efforts through positive resident engagement and customer service.
• Ensure all leasing activities comply with company policies.
• Perform additional tasks or special projects as assigned by property management.

Skills & Competencies

• Strong interpersonal and communication skills.
• Excellent customer service and sales abilities.
• Organized and detail-oriented with the ability to manage multiple tasks.
• Comfortable using property management software (such as Yardi, RealPage, or similar systems).
• Familiarity with social media marketing and online leasing platforms is beneficial.
• Knowledge of Fair Housing regulations required; LIHTC or affordable housing experience is a plus.

Working Conditions

This position is primarily office-based but requires frequent movement around the property to show apartment homes and community amenities. Flexibility to work Saturdays may be required based on leasing demand.

Compensation & Benefits

We offer a competitive salary along with a comprehensive benefits package that may include:

• Health insurance
• Retirement plan with company match
• Professional development and training opportunities

If you are passionate about customer service and enjoy helping people find their next home, we encourage you to apply and join our team.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Work Location: In person