Verification Specialist

Role Description

We’re looking for an experienced Verification Specialist to join our team. In this role, you’ll complete accurate, detailed insurance verifications each day and help guide the evolution of the verification software we use and build.

This position is perfect for someone with deep in-office experience, strong attention to detail, and a collaborative mindset. You’ll work independently, communicate clearly with teammates, and help improve the tools that support our work.

What You'll Do

• Complete insurance verifications daily, gathering breakdowns from payer portals and phone calls
• Input insurance information accurately into Open Dental or similar PMS
• Use our internal verification software and provide feedback to improve it
• Collaborate with teammates to support workflow and maintain service quality
• Prioritize and manage tasks to meet daily deadlines with high accuracy

Qualifications

• 8+ years of dental office experience, specifically in insurance verification
• Strong proficiency in Open Dental or other dental PMS
• Experience using Google Workspace (Docs, Sheets, Gmail, etc.)
• Clear communication skills and the ability to work independently
• Meticulous attention to detail and a proactive, solution-oriented mindset
• A bachelor's degree is a plus, but not required

Benefits

• Competitive hourly pay
• Medical, dental, and vision insurance with some plan premiums 100% covered for employees
• Medical and dependent care FSA options
• PTO and sick time accrue from day one
• 9 paid holidays annually
• Company-provided laptop and home office stipend

Company Description

DayDream helps dentists serve their patients. We support dental offices behind the scenes — with clarity, consistency, and care — so providers can focus on what matters most. We're a fast-growing, remote-first team that believes in doing good work and being good to each other while we do it.