Tier 2 Desktop Support Analyst | On-Site DC | ServiceNow
IT Concepts
An innovative firm is seeking a Tier 2 Desktop Support Analyst to join their dynamic team. This role involves providing exceptional support to end-users, troubleshooting complex issues, and collaborating with IT professionals to enhance operational efficiency. The ideal candidate will have a strong background in desktop support and a passion for technology, ensuring user satisfaction while adhering to security protocols. This position offers the opportunity to work on impactful projects within a supportive environment that fosters professional growth and development. If you are ready to make a difference in the IT landscape, this is the perfect opportunity for you. #J-18808-Ljbffr IT Concepts
- ...Data Center Operations / Desktop Engineer (Tier 2.5) Location: Washington, D.C./On-site Clearance Requirement:... .... Occasional support of alternate shifts may... ...environments in Washington, DC. This is a hands-on, operational... ...Group Policy, Zscaler, ServiceNow, SolarWinds, Microsoft...WebsiteServicenowFull timeWork at officeFlexible hoursShift work
- ActioNet is seeking a Data Center Operations / Desktop Engineer (Tier 2.5) to support data center and enterprise desktop environments in Washington, DC. This is a hands-on role requiring strong troubleshooting skills and independent work in a shift-based environment. The...WebsiteShift work
- ...seeks experienced Service Desk Agents, Tier 2, for support of the US House of Representatives. Multiple... ...available. Location: Washington, DC in the National Capitol complex. Mission... ...operations. Responsibilities:Deliver on-site support for mobile devices, hardware installation...WebsiteWork at officeLocal areaRemote work
- ...Description Job Description Provides Tier 2 desktop support (telephone, deskside, remote) to users... ...on incidents and requests using ServiceNow. Has advanced technical skills and knowledge... ...Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has...WebsiteServicenowWork at officeRemote work
$55k - $75k
As the Tier II Remote Support Technician (Solution Center) (Mid-level... ...technicians for on-site intervention. The candidate... ...Subject Matter Expert 2 technical designation... ...SLA compliance using ServiceNow and supports... ...expertise in enterprise desktop environments, Windows...WebsiteServicenowRemote jobFull timeContract workFor contractorsFor subcontractorLocal area$66k - $106k
...highly motivated and detail-oriented Tier 2 IT Support Technician to provide onsite and remote... ...~ Provide Tier 2 deskside and remote desktop support for end users in classified and... ...Experience with ticketing systems such as ServiceNow or Remedy ~ Knowledge of endpoint...ServicenowContract workWork at officeRemote workRelocationShift work$55k - $60k
...Job Title: Bilingual Korean Tier 2 IT Support Specialist ・ Client: Korean... ...Location: Washington, DC ・ Working Style: Onsite... ...technical support for laptops, desktops, mobile devices, and peripherals... ...Experience with Zendesk, ServiceNow, BMC Remedy, or similar ticketing...ServicenowContract workWork at officeRemote workVisa sponsorship- ...Description Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-... ...IT operations in Washington, DC. This position combines hands-on desktop support with administrative... ...resolutions, and support activities in ServiceNow. Maintain and organize...ServicenowWork at officeRemote work
- ...Description Job Description Desktop Support Analyst Washington DC - 100% ONSITE Long Term... ...Public Trust clearance W-2 or C2C Application... ...experience to serve as part of a Tier 2/3 organization. This... ...service management, e.g. ServiceNow • At least Five years’...ServicenowLong term contractFull timeFor contractorsLocal areaMonday to FridayDay shift
- Opensity Solutions in Washington DC is seeking a motivated Desktop Support Technician to join our IT team. This role provides first and second tier support, troubleshoots hardware and software... ...offices. The ideal candidate has ServiceNow ITSM experience, strong customer...WebsiteServicenow
- ...Title: Technical Support Analyst Location: Vienna,... ...opportunity with top-tier financial company!... ...support for desktop and hardware issues... ...issues Work on-site at headquarters five... ...Experience with the ServiceNow ticketing system... ...or local law. #M-2 #LI-CB5 Ref: #851...WebsiteServicenowContract workLocal area
- ...actively hiring for a Tier II Deskside Support Technician at this moment... ...diagnose, and repair desktop/laptop system hardware... ...resolution for off-site computers through remote... ...of Tier 1 or Tier 2 experience PLUS completion... ...dynamic priorities ServiceNow training or experience...WebsiteServicenowWork at officeLocal areaRemote workMonday to FridayShift workWeekend work
- ...Description We are seeking a Tier 2 IT Help Desk Technician to provide on-site technical support for a Federal Government client... ...configuration, and general desktop support in a Microsoft Windows... ...or ticketing systems such as ServiceNow, Remedy, FootPrints, Vizor, or...WebsiteServicenowWork at officeRemote work
- Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior... ...the strategic direction of Tier 2 support services throughout... ...closures, relocations, and project site deployments.Maintain... ...Columbia, Maryland; Washington, DC; Beavercreek, OhioType: Full...WebsiteFull timeContract workTemporary workWork at officeLocal areaRemote workRelocationRelocation packageFlexible hours
- ...Position: Technical Support Specialist – Level 2 Port Cyber is seeking... ...size businesses in the DC metro area. The... ...responsibilities are: Tier 1 and 2 Issue... ...performing Windows and Mac desktop support in a business... ...incidents via remote and on-site desktop support....WebsiteWork at officeLocal areaRemote workRelocation
- ...provider of fixed-price IT support to small and mid-size businesses in the DC metro area. The company... ...Support Specialist Level 2 (TSS - L2) role within the... ...responsibilities are: Tier 1 and 2 Issue Resolution... ...incidents via remote and on-site desktop support. Incidents are...WebsiteWork at officeLocal areaRemote workRelocation
- ...Description ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist to provide Mid to... ...support for IT operations in Washington, DC. The ideal candidate will have a... ...tickets, resolutions, and activities in ServiceNow Maintain and organize project files...ServicenowFull timeWork at officeRemote work
- TriTech Enterprise Systems Inc. in Washington, DC, is seeking an on-site Desktop Support Specialist for up to 20 hours per week to assist government staff... ...10/11, Mac, and printers, and document progress in ServiceNow and related tools. This part-time role requires strong...WebsiteServicenowPart timeFor contractors
- Ignite IT in Washington, DC seeks a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level desktop and administrative IT support for operations and projects. The role combines hands-on end-user support with coordination across infrastructure teams, requiring...
- ...Technical Support Specialist (Tier II) DirectViz Solutions (DVS) is a dynamic and rapidly growing... ...users, ensuring data integrity within ServiceNow/CMDB, and assisting with audits and compliance... ...activities. Coordinate with Desktop Support, Warehouse, Asset Management,...ServicenowFor contractorsLocal area
$45k - $50k
...engineering, and mission‑support services to federal... ...Northern VA/DC Metro area. Key Responsibilities... ...first and second‑tier technical support... ...a related field. 2+ years of experience in a help desk, desktop support, or IT... ...(e.g., Remedy, ServiceNow, or equivalent). Working...ServicenowTemporary workWork at officeImmediate startRemote work- ...currently seeks a SharePoint Developer and Tier 1, 2, and 3 Support to join our team in Washington, District of Columbia (US-DC), United States (US).Position Information:Utilizes... ...resulting in high-end visual and functional sites.SharePoint Senior Technical and Task Team...WebsiteFor contractors
- ...LOCATION: Washington, DC/ Hybrid Employment type... ...provides technical support for customers who experience... ...of standard Windows desktop applications as well... ...agreements. Ability to provide tier 1 and tier 2 support for a Windows... ...such as ZenDesk, ServiceNow, Ivanti, or BMC Helix....ServicenowContract work
- Ares Enterprise is seeking a Tier 2 Helpdesk Lead to support the Department of Justice (DOJ), Executive Office for United States Attorneys (EOUSA),... ...Identity and Access Management (USAidam) Program in Washington, DC. The Tier 2 Helpdesk Lead will provide leadership and...WebsiteFor contractorsWork at officeLocal area
- ...Description WCBinc is looking for a Systems Administrator (Tier 2 Desktop Support) to join our team to support our intelligence customer... ...documentation and SOPs to train new employees Utilization of a ServiceNow based ticketing database to track, update and resolve break...ServicenowContract workFor contractors
- ...REDHAWK company) is seeking an experienced Tier 2 Cyber Incident Response Team (CIRT)... ...program. Location: Beltsville, MD; On-site Work Hours: Day Shift, 06:00– 14:00 EST... ...and automated response workflows (e.g., ServiceNow, Splunk SOAR, Microsoft Sentinel). Experience...WebsiteServicenowLocal areaAll shiftsShift workDay shift
- Assured Consulting Solutions is seeking a TS/SCI cleared Network Administrator Level 2 to support NETOPS initiatives in a Washington, DC on-site environment. You will coordinate with the Network Operations Center and engineering teams to implement changes, upgrades, and...Website
- ...experienced Service Desk Agents, Tier 1, for support of the US House of... ...available. Location: Washington, DC in the National Capitol complex... ...via phone, live chat, remote desktop tools, and, when necessary, onsite... ...provider for internal Tier 2 support. Collaborate closely...Work at officeLocal areaRemote work
- ...self-motivated Tier 1 Help Desk Engineer to support KITS and our government... ...Washington, DC. This is a... ...between client sites as needed. Key Responsibilities... ...support via ServiceNow, email, phone,... ...issues to Tier 2, Tier 3, or... ...across laptops, desktops, docks, and tablets...WebsiteServicenowWork at officeLocal areaRemote workMonday to FridayFlexible hoursShift work
- ...hiring two senior help desk specialists (2 openings) to support a federal legislative-branch agency's... ...on Capitol Hill in Washington, DC. This Tier II role serves as the advanced front line... ...fleet, and AWS‑integrated identity. On‑site 5 days a week, Washington, DC. Requirements...WebsitePermanent employmentH1b
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