Associate Sales Operations Analyst 3

Responsibilities and duties:

• Use strong business judgment to conduct analysis on renewal performance, partner with Sales leaders to build segment- and book-specific action plans, and drive accountability for execution against retention and GNARR targets.
• Own the cadence and run the business for the Renewals organization - forecast calls, pipeline reviews, QBRs, and deal inspection - focusing on flawless execution and continuous improvement.
• Partner with Renewal leaders on territory design, quota setting, capacity planning, and book-of-business assignments across segments and clouds.
• Collaborate with cross-functional partners across Sales, CSM, Deal Desk, Finance, and Systems to drive renewal performance and achieve world-class results.
• Identify, manage, and resolve operational challenges in the renewal motion efficiently - from data integrity and stage definitions to comp policy edge cases - ensuring a smooth experience for Sales and customers.
• Successfully implement AI efficiency and infrastructure to streamline renewal forecasting, deal inspection, and pipeline analytics.

Requirements:

• Bachelor's degree in Business, finance, marketing, math or related field.
• Advanced degree preferred, but not required
• 3-5 years of experience required
• Deep fluency in renewal metrics (Renewal rate, ARR, GNARR, churn, expansion attribution) and the operational levers behind them.
• Hands-on experience with D365 or Salesforce, Power BI, Clari, and Excel at an proficient level. Comfort with Anaplan or similar planning tools is a plus.
• Proven strength in leading cross-functional problem solving and program management, and in navigating ambiguity across Sales, CSM, Finance, and Systems partners.
• Strong analytical skills with the capability to leverage data to influence decisions and tell a clear story to senior leadership.
• Excellent communication and collaboration skills to work effectively with diverse teams across geographies and clouds.
• Hands-on experience with AI tools and agents (e.g., Copilot, Claude, custom GPTs) and a builder's mindset for identifying where AI can replace manual effort, accelerate insight, or scale team output.

For a further discussion or to find out more, contact Venky on View phone number on us.fitly.work or apply now.