Seafood Specialist FT

Seafood Specialist

The seafood specialist will support the department manager with the daily operations of the meat-seafood department. This position will assist the department manager with implementing plans to ensure customer confidence and loyalty by promoting and executing consistent operating conditions, providing fresh and appealing product, providing courteous, knowledgeable and prompt service and a friendly atmosphere.

Support the department manager with the management of inventory, in-stock position, merchandising, labor, security, expense control and other operational processes to company standards.

Support the department manager in ensuring the department achieves the standards of performance as outlined in the work plan.

Support the manager in ensuring all policies and programs are communicated and carried out in a positive and timely manner.

Delivers productive replenishment, product rotation, conditioning and cleaning processes.

Greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation.

Resolve customer complaints to the full satisfaction of the customer.

Answer product questions and offer assistance in finding or suggesting product selection.

Ensure company standards of safety, proper food handling practices, sanitation and productivity are achieved; ensure operations are consistent with all aspects of federal and state health, safety and sanitation codes.

Notify management of team member theft, customer shoplifting, unauthorized markdowns or property defacement.

Ensure special customer requests are fulfilled.

Perform other job-related duties as assigned.

Minimum qualifications include being at least 18 years of age, having a high school diploma or equivalency, proven performance as a SEG team member in the seafood department or one year experience in supermarkets, retail, restaurants, hotels or general business, ability to read, write and speak English proficiently, authorization to work in the United States or the ability to obtain the same, and successful completion of pre-employment drug testing and background check.

Preferred qualifications include proven experience as a SEG associate in the meat-seafood department and at least one other department in the store or two years proven leadership in the department.

Required behaviors include living the values by embracing the essence of the company demonstrating a commitment to the company's goal and values, unifying and motivating team through praise and recognition of success with immediate feedback to build an environment of trust, being business-driven by showing passion for the business, delivering results consistently, being customer-orientated by passionately demonstrating that the customer comes first always by putting the customer's needs above all else, and having a people passion through consistently treating others with respect and dignity.

Knowledge, skills, abilities include knowledge of proper food handling and federal and state safety and sanitation codes, proficiency with computer applications used in effectively operating the department, strong customer service skills, exceptional interpersonal and communication skills, and a high standard of integrity and reliability.