Operations Management-Pipeline

Job Description

Job Description

Operations Manager - Pipeline Services

Hinterland Group LLC

Employment Type:  Full-Time (In-Person)

About Hinterland Group LLC

Hinterland Group is a premier pipeline services and technologies contractor, servicing the water and wastewater industries in both municipal and private sectors. Since 2006, we have proudly served communities across the southeastern United States with all their water and sewer needs, building lasting client relationships through top-rated customer service. We maintain ongoing contracts with municipalities, counties, property management companies, and contractors — including Palm Beach County, Martin County, FDOT, Charlotte County, Manatee County, Polk County, Seminole County, and Clay County — and our expertise spans CIPP (Cured-In-Place Pipe) Technology, Spray Applied Geopolymer (SIPP) Trenchless Sewer Repair, Manhole Coating, Stormwater Management, Wastewater Treatment Solutions, and Sewer Service Lateral Lining. We serve clients throughout Florida and the Carolinas.

Position Summary

The Operations Manager - Pipeline Services is responsible for the day-to-day performance of pipeline field operations and assigned projects. This position leads Superintendents, Foremen, and field crews and coordinates labor, equipment, materials, schedules, safety, quality, and production. The Operations Manager works closely with Project Management and supporting departments to ensure work is completed safely, efficiently, on schedule, and within budget while maintaining strong client relationships.

Duties & Responsibilities

1. Operational Planning & Coordination

• Plan and coordinate daily and long-range pipeline operations across assigned projects and crews.
• Review project scopes, plans, specifications, schedules, permits, contracts, and client requirements before work begins.
• Coordinate labor, equipment, materials, subcontractors, access, traffic control, bypass operations, testing, and inspections.
• Identify staffing needs, schedule conflicts, utility concerns, equipment limitations, and other operational risks before they affect production.

2. Field Operations & Production

• Direct pipeline inspection, cleaning, installation, maintenance, repair, excavation, bypass pumping, and related field activities.
• Establish production goals, crew assignments, work sequencing, and daily priorities for Superintendents and Foremen.
• Monitor field progress, productivity, jobsite conditions, and schedules and take corrective action when needed.
• Visit project sites regularly and coordinate mobilization, testing, tie-ins, restoration, and closeout activities.

3. Leadership & Workforce Management

• Lead and support Superintendents, Foremen, operators, drivers, laborers, and other assigned personnel.
• Set clear expectations for safety, attendance, conduct, productivity, workmanship, documentation, and equipment care.
• Participate in workforce planning, hiring, onboarding, training, employee development, and performance management with Human Resources.
• Address staffing or performance concerns promptly and promote accountability, teamwork, and compliance with company procedures.

4. Safety, Quality & Compliance

• Enforce company safety policies, project safety plans, client requirements, and applicable OSHA and environmental regulations.
• Verify required safety meetings, job hazard analyses, inspections, permits, and employee qualifications are current and documented.
• Ensure safe procedures are followed for excavation, trenching, confined-space entry, traffic control, lifting, rigging, bypass pumping, and equipment operation.
• Review incidents and quality concerns, confirm corrective actions are completed, and verify work meets contract requirements.

5. Equipment, Resources & Financial Performance

• Forecast and allocate labor, vehicles, equipment, tooling, materials, and subcontractor resources across active and upcoming projects.
• Coordinate equipment availability, transfers, preventive maintenance, repairs, and replacement needs with Fleet and Warehouse personnel.
• Monitor labor hours, production quantities, equipment use, material consumption, downtime, and subcontractor performance.
• Review job costs with Project Management, address conditions affecting profitability, and protect company assets.

6. Communication, Documentation & Client Relations

• Coordinate regularly with Project Managers, Estimating, Safety, Fleet, Warehouse, Human Resources, Finance, clients, inspectors, and subcontractors.
• Provide management with timely updates regarding production, staffing, schedules, safety, quality, equipment, costs, and project risks.
• Ensure timecards, daily reports, production records, photographs, delivery tickets, inspection records, and other required documents are complete and accurate.
• Document changed conditions, delays, extra work, and client requests; maintain professional client relationships; and perform other duties as assigned.

Physical Demands

Work is performed in offices, yards, and active construction-site environments, with regular travel to pipeline project sites and company facilities. The position may require early mornings, evenings, weekends, extended hours, or emergency availability. Jobsite conditions may include heat, humidity, rain, noise, dust, wastewater exposure, traffic, uneven terrain, excavations, confined spaces, and heavy equipment. The employee must be able to walk active jobsites, climb, bend, stand for extended periods, wear required personal protective equipment, and safely access construction areas. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.