Permit Technician

Job Title

Under the direction of the Lead Permit Technician. Serves as first point of contact for walk-in and phone customers of the Building Department. Answers general questions for processes and services provided by the Building Department.

Essential Functions of Work

Serves as first point of contact for walk-in and phone costumers of the building department

Answers general questions for processes and services provided by Building Department to include permit applications for commercial, residential, miscellaneous signs, temporary use, and projects in the City of Reynoldsburg

Reviews for completeness, records receipts and forwards to appropriate division for review

Provides fee information and project numbers for fee collections

Reviews, reads and understands construction plans to ensure all city ordinances are followed: processes all permits after the completion of plan review; may process over the counter permits. Coordinates permit process with outside agencies to ensure all permit requirements are met

Serves as file manager for electrical plumbing irrigators and mechanical trade licenses, insurance and bonds

Maintains files for all permit certificates of occupancy, vendor, health inspections and other documents issued or approved the building department

Performs records research to document project history compliance: prepares records retention & disposal schedules

Inputs data into city computer software for monthly/yearly report preparation for review

Performs other administrative tasks: receives, opens, sorts & distributes mail to appropriate people, answers telephone & screens calls

Remains informed of current developments and procedures pertinent to duties

Participates in staff development activities and attends staff meetings

Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions

Demonstrates regular and predictable attendance

Performs other related duties as assigned

Minimum Qualifications

Education

• High school diploma or GED or equivalent
• Two (2) years experience or training in administrative work preferably in a building department or any combination of education, training and experience that demonstrates the ability to perform office practices and procedures; or equivalent combination of training and experience.
• Preferred education: Associates degree in public or business administration or related field

Knowledge of

• Office practices & procedures
• Human relations
• City zoning & planning ordinances
• English & grammar.

Skill in

• General computer operation (Microsoft office), office equipment (personal computer, fax, copier, scanner)

Ability to

• Maintain a pleasant, courteous, professional demeanor
• Establish and maintain effective working relationship with the general public, other personnel and city officials
• Communicate effective by telephone, email and in person
• Meet deadlines and multi task under pressure
• Answer routine inquiries from the public, resolve complaints from angry citizens and government officials.
• Interpret variety of instructions in written, oral, picture or schedule form
• Add, subtract, multiply & divide whole numbers
• Comprehend & record figures accurately, copy material accurately & recognize grammatical & spelling errors
• Maintain accurate records, screen mail, prepare meaningful, concise & accurate reports, sort item categories according to established methods
• Gather, collate, & classify information about data, people or things
• Organize, prioritize and carry out office work with minimal supervision

Working Conditions

• Work is performed in a normal office environment.

Benefits

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, health saving accounts, educational assistance, life insurance, short and long-term disability, 13 holidays, 1 personal day, vacation, and sick leave.