Enrollment Specialist

SCOPE OF WORK Performs various duties associated with recruiting and enrolling prospective students through marketing, outreach, and promotional activities in support of the College’s enrollment goals. This position shall report to the Admissions and Enrollment Supervisor at NCC. ACCOUNTABILITIES Participates in various activities and College sponsored recruitment events to attract students, educate the public, and support the College’s enrollment and admissions goals; informs current and potential students, families and the community about student services and application process through open houses, express admissions events, information sessions, student orientation, etc.; Provides information to prospective students and others in the community (high school counselors, parents, business owners/leaders, etc.) to support the enrollment projections and admission goals of the College. Generates new markets and interested groups; develops relationships with school guidance counselors, facilitates open house programs, and speaks at schools, community organizations, college fairs and job fairs; Provides office coverage and responds to inquiries from potential applicants, current applicants and public inquiries, in person, via phone, or by electronic means; Maintains current knowledge of student and academic programs, guidelines, policies, and procedures; Develops and maintains information files on prospective and current students and admissions data; tracks and follows up on these as necessary; Processes student applications and registers matriculated and non-matriculated students as necessary; Performs various administrative tasks such as: generating letters, maintaining student files, recruitment logs, preparing potential enrollment and admission reports, prospect lists, and student contact summaries; Utilizes various software and databases including but not limited to Banner, MS Office, and other private software; coordinates the electronic processing of recruitment and enrollment activities and information; Assists in the development of admissions policies, procedures, and forms to improve students service and office efficiency; Responsible for the day to day maintenance of admissions and enrollment processes as assigned by the Vice President; Works collaboratively with other offices integral to the admissions office, including academic affairs, advising, the bursar, financial aid, and the registrar; Complies with all System, College, State and Federal rules and regulations. Performs other duties as assigned. MINIMUM QUALIFICATIONS Education: Associate’s degree from a recognized college or technical institute with major study in business administration, management, education, student services, or related field. Each additional year of approved formal education may be substituted for one year of required work experience. Experience: Three (3) years of experience in student services, admissions, or a related field, with responsibility for providing program information to the public. Each additional year of approved work experience may be substituted for one year of required formal education. Desired Qualifications Ability to serve as bilingual and bicultural resource for NCC faculty, staff, students, and community; previous experience working within the Latino student population and/or community with strong oral and written communication skills to work effectively with individuals of other cultures. License/Certification Valid driver’s license and/or access to transportation to perform statewide and out-of-state travel as necessary. RECOMMENDED WORK TRAITS Knowledge of the organization and operations of the departments or college in which position is assigned. Knowledge of the procedures and practices involved in interviewing. Knowledge of record keeping and reporting techniques. Knowledge of the admissions and enrollment policies, procedures, and practices. Ability to gather, assemble, correlate and analyze facts and identify existing or potential problems. Ability to contribute to the development of sound operational procedures. Ability to follow specific instructions in gathering facts, data or resources in organizing required information. Ability to make decisions within the parameters of the rules and policies of the college. Ability to meet with individuals and explain programs sponsored by the department or college in which the position is located. Ability to present ideas clearly and effectively. Ability to establish and maintain effective working relationships with other employees and the general public. Must be willing to maintain an appearance appropriate to assigned duties and responsibilities as determined by the college appointing authority. DISCLAIMER STATEMENT The supplemental job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification. EMPLOYMENT STATUS CCSNH has established employer status within the New England states (Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and Rhode Island). In compliance with CCSNH policies and state regulations, eligibility for employment within CCSNH and its institutions requires residency within a New England state. The Community College System of NH does not discriminate in the administration of its admissions and educational programs, activities, or employment practices on the basis of race, creed, color, religion, ancestry or national origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, military, veteran, or marital status. Further information about this position may be obtained by contacting Catherine Barry, NCC Human Resources Director at View email address on click.appcast.io. All offers of employment are contingent upon the successful completion of the required background check. #J-18808-Ljbffr