SFDC ServiceMax Architect/ Remote, 6+ Months Contract
Suncap Technology
Remote, 6+ Months Contract Job Description
Should have 10+ years of experience. A professional Services Technical Architect will be responsible for defining business requirements, design, solution architecture, and assisting with organizing the implementation. The Technical Architect may also act as a Subject Matter Expert providing customization, development, and integration support for ServiceMax Projects. Requires a driven individual who has worked as Solution Architect, Technical Lead, or Senior Developer.
Deliver full lifecycle ServiceMax implementations from inception to roll-out with the ability to lead and manage developers (internal, partner, and clients) while being ready to roll-up your sleeves and be hands on when necessary.
Work with client business users and IT executives to identify and define the business & technical solution architectures to fulfill the client's business needs.
Support clients with Integrations using common middleware tools and standard SFDC components.
Support clients and internal consultants with master data management best practices.
Develop documentation (Business Requirements, Solution Design Documentation, Technical Design Documentation, Support Documentation, Architecture Diagrams).
Translate complex technical issues into terms that can be understood by business users and Executive Sponsor.
Balance and prioritize multiple concurrent projects with minimal input from management.
Estimate technical project components taking client infrastructure and project methodology into account.
Drives ServiceMax enhancements to ServiceMax Methodology, Process, and Product.
Integration experience with Salesforce.com components including but not limited to API's, APEX Web Services, Apex Call Outs, outbound messaging, SSO, and data loaders.
Familiar with common middleware applications such as Cast Iron, Web Methods, and Informatica.
Ability to document client requirements and translate solutions for the requirements, leveraging both configuration, customization, and integration as required to meet the client requirements.
Proven experience in overseeing the direction, development, and implementation of SFDC CRM software solutions.
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