Site Manager

Position Details

• Location: Bentonville, AR (on-site at the Walmart Distribution Center)
• Schedule : Full-time, exempt
• Hours: 40-55 hours per week, primarily daytime; extended hours as operational needs require

About the Role

Pallet Logistics of America (PLA) is seeking a hands-on Site Manager to lead our on-site operation at the Walmart Distribution Center in Grantsville, UT. Our team partners directly with Walmart to sort and manage wooden pallets and oversee dock operations within the DC. As Site Manager, you'll lead a team of 20+ employees in a fast-paced, high-volume environment where safety, efficiency, and strong customer relationships drive success every day.

Job Summary

The Site Manager is responsible for leading all daily operations within the assigned facility, ensuring efficient production, inventory flow, safety compliance, and exceptional customer service. This role oversees warehouse leadership and frontline staff to drive operational excellence, cost control, and team development. The Site Manager plays a key part in maintaining strong customer relationships, optimizing storage and material movement, and ensuring high-quality service delivery.

This position manages a team of 20+ employees and requires strong leadership, exceptional organizational skills, and experience in high-volume warehouse or manufacturing environments.

Essential Functions

Leadership & Team Management

• Manage daily warehouse operations and oversee a team of 20+ employees
• Train, coach, and develop onsite leadership to meet facility goals
• Provide strong, hands-on leadership to promote a high-performance culture
• Ensure standards for production, quality, safety, and equipment utilization are met

Operational Excellence

• Oversee storage layout, inventory flow, and warehouse organization
• Implement strategies to maximize space and optimize material movement
• Partner with Regional Managers and Division Operations VPs on operational standards, cost control, waste reduction, and process improvement
• Prepare and analyze production, operational, and administrative reports

Customer Service & Communication

• Build and maintain strong relationships with internal and external customers
• Ensure accurate and timely communication with customers regarding operations, inventory, and service expectations
• Support customer walk-throughs and business reviews as needed

Safety, Compliance & Facility Oversight

• Ensure compliance with OSHA, company safety policies, and environmental regulations
• Troubleshoot issues across the facility and recommend corrective actions
• Conduct inventory cycle checks and audits to maintain accuracy
• Maintain a clean, organized, and compliant facility environment

Inventory & Warehouse Coordination

• Ensure proper stacking, labeling, handling, and storage conditions
• Oversee returns, damages, and appropriate product handling
• Support the flow of goods between departments to drive operational efficiency

Skills & Abilities

• Strong leadership and team development skills
• Excellent communication and problem-solving abilities
• Ability to plan, organize, and manage multiple priorities
• Strong customer service orientation
• Ability to thrive in a fast-paced environment
• Comfortable analyzing operational and financial data

Education & Experience

• Bachelor's Degree required (Business, Operations, Supply Chain, or related field)
• 3+ years of experience in operations management
• P&L or Cost Center experience required
• Experience in warehouse distribution, plant management, or manufacturing operations (preferred)
• Proficiency with Microsoft Office (Outlook, Excel, Word)
• Valid Driver's License required
• Ability to lift up to 50-100 lbs as business needs require

Physical Demands & Work Environment

• While performing the essential functions of this position, the employee works primarily in a warehouse/distribution center environment and is regularly required to stand, walk, and move about the facility for extended periods of time. The employee must be able to communicate with others, operate a computer and standard office equipment, and regularly lift, carry, push, or pull materials, with the ability to lift up to 50-100 pounds as business needs require. The role involves frequent reaching, bending, stooping, and climbing. The work environment includes exposure to moving equipment (including forklifts and other powered industrial equipment), varying temperatures, elevated noise levels, and dust typical of a warehouse setting. Specific vision abilities may include close vision, distance vision, and the ability to adjust focus. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

Equal Employment Opportunity

• PLA Holdings is an Equal Opportunity Employer and makes employment decisions based on business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. PLA Holdings also prohibits retaliation against individuals who raise concerns, report suspected misconduct, or participate in an investigation or proceeding protected by law.

Reasonable Accommodation

• PLA Holdings is committed to providing reasonable accommodations to qualified applicants and employees with disabilities, for sincerely held religious beliefs and practices, and for known limitations related to pregnancy, childbirth, or related medical conditions, in accordance with applicable law, unless doing so would create an undue hardship. Individuals who need an accommodation to participate in the application process, perform the essential functions of the position, or enjoy equal employment opportunities should contact Human Resources at View email address on click.appcast.io.

Job Description Disclaimer

• This job description is intended to describe the general nature, essential duties, and minimum qualifications of this position. It is not intended to be an exhaustive list of all duties, responsibilities, or working conditions. PLA Holdings reserves the right to revise, interpret, or change this job description and to assign additional duties or responsibilities as business needs require. Nothing in this job description creates a contract of employment, express or implied. Employment with PLA Holdings is at-will where permitted by applicable law, which means either the employee or the company may end the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law.