General Manager

ER Productions is a growing, international, award-winning laser show & laser system design and special effects specialist, with credits spanning across worldwide concert tours, high profile sporting and corporate events, advertising, TV & Film and theatre.

For the right candidates there are development and career opportunities as our business continues to implement our ambitious long term growth strategy. Our work will truly give you the opportunity to develop your skills and broaden your experience enabling you to develop and grow.

ER Productions is looking for a proven General Manager for our office in Lancaster, Pennsylvania.

Key Responsibilities

• Represent the PA office with leadership, accountability, and responsibility, making recommendations and providing solutions when facing challenges.
• Manage projects, budgets, and vendors in conjunction with the Las Vegas Office, following established project management practices.
• Create job quotes, negotiate pricing within set guidelines, and manage show budgets.
• Partner with clients and work with ER's creative department developing visuals, designs, technical plans, and Production Packs for shows, tours, and installations.
• Attend show sites and be hands on with clients, producers, and technical teams as needed.
• Manage US technical teams, book, schedule, develop teams, and work with freelancers for shows and events.
• Partner with ER's technical team to ensure events and shows are delivered with the highest standards, meeting or exceeding client expectations.
• Provide the highest standard in health and safety, informing clients and ensuring local compliance with storage,permitting, and warehouse operations.
• Build out the warehouse properly in liaison with the Operations Director.
• Prep and de-prep assigned jobs while properly packing, protecting, and securing equipment for safe transport.
• Maintain stock levels, prepare for upcoming shortages in advance, and assist with Pyro support and vendors in Pennsylvania.
• Align continuously with US and UK Operations Managers to ensure equipment transfers, purchases, sales, or discardings are properly documented in inventory using carnets and manifests as required.

Key Experience:

• Proven leadership experience in building, mentoring, and motivating teams of 5–15+ personnel, including full-time staff and freelance crews.
• Minimum of 5+ years of live entertainment industry experience, with a focus on live events, touring productions,concerts, or theatrical installations.
• Thorough knowledge and hands-on operational expertise in end-to-end Project Management and Warehouse Operations.
• Experience overseeing vendor management, technical staffing, and client-facing communication across live production environments.
• Full computer literacy, with the ability to use a diverse range of software and systems.
• Sound commercial awareness with an eye for cost efficiency, contract negotiation, resource allocation, and continuous warehouse improvement.

Package on Offer:

• $90,000 + Bonus
• Gold Standard Health Care
• 20 Days PTO + Federal Holidays + Christmas shutdown
• Apple Laptop
• Cell Phone
• Participation in ER bonus scheme after qualifying period

In addition to salary and benefits this is a genuine opportunity to join a GREAT team of people who not only share the benefits of the company's success and its diverse range of projects but enjoy working together too!