Director of Information Technology

Retail Technology Group (RTG) is a leader in the Point of Sale Industry, delivering end‑to‑end technology solutions to major retailers. Job Type Full‑time Pay From $90,000.00 per year Essential Job Duties Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions. Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions and business communications. Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations. Produces detailed time line for each application release and implements effective project control by monitoring the progress of the software release and reporting the status. Directs and prioritizes the workload of subordinate personnel. Reviews all designs, code, and unit test plans where applicable. Approves all business requirements prior to the technical solution. Participates in all hardware and software evaluations and maintains vendor contracts. Represents the IT function at customer review meetings when appropriate. Directs education programs for staff. Performs liaison duties between users, operations, and programming personnel in the areas of systems design, modifications, or troubleshooting. Qualifications & Basic Job Requirements NetSuite / Java / JSON / SuiteScript / HTML / SQL / Reporting & KPIs Cisco / MPLS / SD‑WAN / Wireless / Public vs Private Cloud / Sophos / VPN / eMail Microsoft Windows Server / Windows 7 & 10 / Veeam / Patch management / MS Office & Office 365 Cloud PBX & Call Center (Nice InContact) / Fonality / Mobility / Fiber / SIP Security (anti‑malware) / PCI / Remote Access (LogMeIn, CMC, etc) / Business Continuity & Disaster Recovery Success Factors Leadership: a demonstrated ability to lead people and get results through others. Strategy and planning: the ability to think ahead and plan over a 12–24 month time span. Management: the ability to organize and manage multiple priorities and resolve conflicting directives. Information systems development and implementation. Problem analysis and resolution at both a strategic and tactical level. Advocate for employee training & development and user training. Technical skills and experience in local, wide‑area, and cloud‑based networks. Strong customer orientation. Excellent interpersonal and communication skills – verbal and written. High‑performance teams and a strong team player. Education and Experience Bachelor’s degree in computer science or related field or related experience. Minimum of eight (8) years of experience within information technology. Experience in the most current technologies and products used in the industry. PCI ISA (Internal Security Assessor) Certification. Working Conditions Full‑time position, normal business hours Monday through Friday. Regularly requires long hours and frequent weekend work. Off‑site training or vendor meetings may be required, typically in the local area. Supervisory Responsibilities Salary administration. Conducts interviews and makes recommendations for new hires, consultants, and/or replacement personnel. All IT staff report up through this position. Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location In person #J-18808-Ljbffr Walmart