Retail Department Coordinator

Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Acts as Manager on Duty adhering to company policy and procedure Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed Addresses immediate customer service issues and provides appropriate coaching to Associates Exercises discretion regarding customer service policies to satisfy customers Maintains accurate Associate coverage in service areas for a positive customer experience Ensures Associates adhere to all operational procedures Ensures opening/closing procedures are executed according to company guidelines Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Provides feedback, recognition and coaching to Associates Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Qualifications Able to work a flexible schedule, including nights and weekends Team player, working effectively with peers and supervisors Able to respond appropriately to changes in direction or unexpected situations Knowledge of company standard software, systems, and procedures Knowledge of merchandise flow in stores Proven problem solving skills Able to effectively coach, delegate, and follow-up on multiple people/tasks Able to act quickly under challenging circumstances Capable of multi-tasking Superior communication and organizational skills with attention to detail 1 year retail, 6 months leadership experience Benefits Associate benefits include: Associate discount EAP Smoking cessation Bereavement 401(k) Associate contributions Child care & cell phone discounts Pet & legal insurance Credit union Referral bonuses Additional benefits for those who meet service or hours requirements: 401(k) match Medical/dental/vision HSA Health care FSA Life insurance Short/long term disability Paid parental leave Paid holidays/vacation/sick Auto/home insurance discounts Scholarship program Adoption assistance All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. EEO & Disability Applicants with arrest or conviction records will be considered for employment. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Location Address: 2618 King Ave W Suite 2 USA Sierra Store 0103 Billings MT This position has a starting pay range of $17.00 to $17.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. #J-18808-Ljbffr