Sales Associate

Job Description

Since 1976, Furniture Mart USA has been more than just a furniture retailer, it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. If you're passionate about helping others transform their house into a home, you’ll feel right at home here too.

Join a team that’s built on trust, teamwork, and a shared commitment to excellence. Whether you're just starting out or looking to take your career to the next level, Furniture Mart USA is where your future begins.

Our mission is simple: Transform houses into homes, employees into family, and customers into friends. If you share our vision and values, we invite you to join our team.

Pay Range: $45,000 - $150,000 annually (Commission Based)

Job Description: Your Place in Our Story

This isn't your average sales role, it's an opportunity to build a lasting career, helping customers create spaces they love. As a Sales Associate at Furniture Mart USA, you'll guide customers through a wide selection of stylish home furnishings. Your work will play a key role in helping customers turn houses into homes, for the people they love-because that’s what we’re passionate about.

Job Duties:

• Deliver Exceptional Customer Service: Greet customers promptly and professionally, creating a welcoming showroom experience while maintaining company customer service standards.
• Utilize Consultative Selling: Identify customer needs and assist in selecting furniture, mattresses, accessories, and related products that best fit their preferences, lifestyle, and budget.
• Develop Product Knowledge: Provide accurate information about product features, benefits, construction, quality, pricing, availability, financing options, and protection programs.
• Achieve Sales Goals: Utilize company sales processes and selling systems to maximize customer satisfaction, build customer relationships, and meet or exceed established sales goals.
• Process Sales Orders Accurately: Prepare and enter sales orders, verify product selections, pricing, quantities, and delivery information, and ensure transactions are completed accurately.
• Build Customer Relationships: Follow up with customers regarding order status, delivery timelines, and customer concerns while providing timely, professional assistance and support.
  
• 
  Maintain an Attractive Showroom: Help maintain a clean, organized, safe, and inviting showroom while supporting merchandising initiatives and maintaining merchandise presentation standards.

Requirements/Qualifications:

• High School Diploma or GED required
• Positive, upbeat attitude
• Some sales experience preferred
• Professional appearance
• Excellent communication skills
• Ability to work nights and weekends
• Pre-employment screening includes, but isn’t limited to, a criminal background check

Benefits: What’s in It for You?
As a full-time member of our Furniture Mart USA family, you will enjoy:

• Paid Training
• Full benefits package: Medical, Dental, Vision, Life, Disability, Paid Time Off, and more
• 401(k) with employer match
• Big employee & family discounts on furniture and mattresses

Furniture Mart USA is an Equal Opportunity Employer