Housing Navigator - Housing Access

Position Title: Housing Navigator
Type: Full-Time (40 hours/week), Non-Exempt
Reports To: Housing Manager
Location: In-person at LYRIC's Purple House (San Francisco, CA)

About LYRIC

Since 1988, LYRIC (Lavender Youth Recreation & Information Center) has been a home base for LGBTQQ+ youth in San Francisco. Each year, we support over 2,000 young people through programs rooted in love, equity, and youth leadership.

Our mission? To build community and inspire social change through education, career support, wellness services, and leadership development. With a $4M+ budget and a small-but-mighty team of 20+ staff, LYRIC is a place where young people lead, heal, and thrive-especially trans, nonbinary, BIPOC, disabled, and system-impacted youth.

What's This Role All About?

We're looking for a Housing Navigator to join our team and support LGBTQQ+ youth (ages 18-27) who are experiencing housing instability or homelessness in the Bay Area.

We are hiring a staff to coordinate our housing access programming at Purple House and lead our direct service work with the Rapid Rehousing system in partnership with the Department of Homelessness and Supportive Housing (HSH).

What You'll Do

Direct Support & Case Management

• Provide individualized housing navigation services for LGBTQQ+ youth, including intake, assessments, and service planning.
• Develop strength-based, social justice-centered support plans in collaboration with youth.
• Offer culturally adaptive approaches to address the unique experiences of homelessness among LGBTQQ+ youth.
• Ensure successful transitions to stable housing or appropriate community supports.

Program Implementation & Youth Development

• Facilitate workshops, leadership programs, and team-based activities.
• Create and deliver curriculum rooted in youth development and popular education frameworks.
• Host group and individual sessions in both school-based and community settings.
• Coordinate and staff community events.

Outreach & Partnerships

• Conduct outreach in high-need communities, including street-based engagement.
• Build and maintain relationships with local service providers, city agencies, and youth-serving organizations.
• Support housing program visibility through tabling, flyering, and social media collaborations.

Documentation & Collaboration

• Accurately document services and interactions using multiple data systems.
• Maintain up-to-date participant records and comply with confidentiality standards.
• Collaborate with LYRIC staff and supervisor to ensure holistic care for youth.

Additional Duties

• Attend all staff meetings, retreats, and trainings.
• Other duties as assigned

• Show up for youth and community with heart, accountability, and vision

This is a full-time, in-person role based at LYRIC's Purple House in San Francisco. This is not a remote or work-from-home position. Occasional evenings and weekends are required.

Who You Are

• A seasoned youth development professional with at least 2 years of program coordination experience.
• Experienced with case management, group facilitation, and curriculum development.
• Knowledgeable about youth homelessness, especially as it impacts LGBTQQ+ and BIPOC youth.
• Skilled in youth-centered models, including harm reduction, restorative justice, and youth-adult partnerships.
• Deeply connected to LGBTQQ+ communities, with lived or professional experience working with any of the following:
  • Youth of color
  • Homeless or marginally housed youth
  • Transgender and nonbinary youth
  • System-impacted youth
  • Youth living with HIV
  • Youth engaged in survival economies
  • Disabled, immigrant, or multilingual youth
• Technically savvy, with experience using Microsoft Office, Google Suite, Zoom, Canva, and digital reporting tools.

Compensation & Benefits

Hourly Wage: $30.58/hour (40 hours/week)
Note: LYRIC uses an equity-based compensation model. Pay rates are fixed by role and tenure and are non-negotiable.

Benefits Include:

• $800/year Health & Wellness Cash Supplement
• $1,000/year for external professional development
• 100% Employer-paid medical, dental, vision, and acupuncture/chiropractic
• Optional Health FSA and commuter benefits
• 403(b) retirement plan with up to 4% employer match

Time Off:

• 19 paid holidays (including your birthday and winter break)
• 19 vacation days
• 18 sick days
• 1 personal day
• Critical incident, bereavement, and jury duty leave

This is a union position with OPEIU Local 29.

Why Join LYRIC?

• Be part of a values-driven team advancing housing equity and stability for LGBTQQ+ youth.
• Work in a creative, affirming, and intergenerational environment rooted in justice and healing.
• Help shape a system that sees youth not just as clients, but as leaders, artists, and community builders.

How to Apply

Submit your resume and a brief cover letter through our application portal.
We will contact you if we are interested in your application. Do not contact LYRIC regarding your application

Equal Opportunity Statement

LYRIC is an equal opportunity employer. We strongly encourage applications from women, people of color, immigrants, LGBTQQ+ individuals, people with disabilities, people living with HIV/AIDS, and system-impacted individuals. Pursuant to the San Francisco Fair Chance Ordinance, we welcome applications from people with arrest and conviction histories.