Housekeeper (Room Attendant)

Overview B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Responsibilities Clean guestrooms to the property’s quality standards, ensuring necessary amenities and supplies are in each room. Ensure carts, linens, rooms, and equipment are clean and in working order. Guest Service: provide friendly, courteous, and professional service; respond to guest requests in a positive and timely manner; contribute to guest satisfaction. Work as a team to meet guests and department needs, and support other departments as necessary. Follow Best Western's guest service recovery program. Safety/Risk Management: maintain a clean and safe work area in compliance with brand, local, state, and federal regulations. Inspect rooms for maintenance needs and report issues. Use chemicals safely and follow Best Western's procedures for guest/team member incidents. Be familiar with hotel emergency procedures. Self Management: plan, organize, and prioritize work to produce required volume. Adhere to attendance policy, grooming and appearance standards, and department rules. Attend required meetings. Properly use all equipment and supplies. Required Skills and Experience High school diploma or GED preferred. Housekeeping/laundry experience preferred. Attention to detail, customer focus, and ability to perform duties in a repetitious and fast-paced environment. Ability to lift, push, and pull up to 75 pounds on a consistent basis. Significant bending required. EEO AA M/F/Vet/Disabled Benefits Well-Being Benefits Health Insurance Dental & Vision Insurance Short & Long Term Disability Long Term Planning: 401(k) Retirement Program Paid Life Insurance Tuition Reimbursement Team Member Programs: Our Big 3 Mission Statement Leaders of the Month/Year Annual Performance Appraisals and Wage Increase Opportunities Annual Team Member Banquets Annual Team Member Engagement Survey Discounted Room Rates for Team Members, Family and Friends Weekly Payroll $16.25 - $16.25 an hour B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled #J-18808-Ljbffr