PATIENT SERVICES MANAGER

Position Title: PATIENT SERVICES MANAGER II (PRISMA) Pay Grade: 12 Reports To: DIRECTOR Salary: 60 - 70 Other Forms of Compensation: RELOCATION ASSISTANCE IF OUTSIDE AREA Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. Job Summary We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting. Key Responsibilities Establish goals and oversee implementation of patient food services needs based upon medical direction and patient population. Hire, direct, coach, train, and develop patient service team members. Comply with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations. Ensure patient services staff assists in achieving stated patient satisfaction goals. Comply with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies. Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs. Qualifications Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field. Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred. Minimum of one (1) year experience in food service management preferred in an acute care setting. ServSafe certified, desirable. Possess necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems. Benefits Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, paid time off benefits information is available at Equal Opportunity Employer Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. #J-18808-Ljbffr